General Manager, Corporate Coffee Shop Operations

Compass Group USA; Everett (WA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA’s Eurest division seeks a General Manager for Coffee Shop Operations in Everett, WA. You will lead multiple corporate coffee shop locations, drive guest satisfaction, and manage café standards, product quality, and service speed.

The role requires 5+ years in coffee shop or foodservice management, strong P&L ownership, and leadership capabilities to build high‑performing teams. Competitive benefits, on‑site dining expertise, and a focus on client relationships are offered.

Qualifications

• 5+ years of retail coffee shop or foodservice management experience.
• Proven P&L ownership and financial acumen.
• Experience in corporate dining or contract-managed foodservice environments.
• Strong knowledge of coffee operations, retail service models, and café trends.
• Demonstrated leadership, coaching, and team development skills.
• Excellent communication and client-facing abilities.

Responsibilities

• Oversee daily operations of multiple corporate coffee shop locations.
• Ensure consistent execution of café standards, product quality, speed of service, and guest satisfaction.
• Is well versed in all aspects of foodservice management, with a proven track record of success.
• Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client.
• Manages all financials including planning, budget development and analysis, and financial reporting.
• Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers.
• Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates.
• Conducts management meetings.
• Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations.
• Audits units to ensure conformance with the Company, government and accrediting agency standards, regulationsand codes regarding food storage, preparation, sanitation and recordkeeping.
• Hires, trains and orientates new management associates.

Skills

Leadership

Financial acumen

Coffee operations

Team development

Communication

Education

Bachelor’s degree in Hospitality or related

Job description

Compass Group USA’s Eurest division seeks a General Manager for Coffee Shop Operations in Everett, WA. You will lead multiple corporate coffee shop locations, drive guest satisfaction, and manage café standards, product quality, and service speed.

The role requires 5+ years in coffee shop or foodservice management, strong P&L ownership, and leadership capabilities to build high‑performing teams. Competitive benefits, on‑site dining expertise, and a focus on client relationships are offered.