General Manager - Coffee Shop Operations, Everett, WA

Eurest USA; Everett (WA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Commuter Benefits

Job summary

Eurest USA is seeking a General Manager for Coffee Shop Operations in Everett, WA. The role leads day-to-day operations across multiple corporate coffee shops, ensuring guest satisfaction, quality, and timely service while driving labor efficacy and financial performance.

Ideal candidates bring 5+ years of retail coffee shop or foodservice leadership, a Bachelor's degree in a related field, and proven P&L ownership.

Qualifications

• Bachelor's degree in Hospitality, Food Service Management, Business, or related field.
• 5+ years of retail coffee shop or foodservice management experience.
• Multi-site or multi-site management experience strongly preferred.

Responsibilities

• Oversee daily operations of multiple corporate coffee shop locations.
• Ensure consistent execution of café standards, product quality, speed of service, and guest satisfaction.
• Manage all financials including planning, budget development and analysis, and financial reporting.
• Hires, trains and orients new management associates.

Skills

Leadership

Client-facing

Communication

P&L ownership

Multi-site management

Budgeting

Foodservice operations

Education

Bachelor's degree in Hospitality or related

Job description

Eurest

Position Title: GENERAL MANAGER-COFFEE SHOP OPERATIONS-EVERETT, WA

Salary: $85,000-$90,000/annually

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world‑class meals in corporate cafes and executive dining rooms with on‑site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

The General Manager – Coffee Shop Operations is responsible for the overall leadership, operational excellence, and financial performance of multiple retail coffee shop locations within a corporate account. This role leads day‑to‑day operations, ensures an exceptional guest experience, and drives results across café service, merchandising, labor management, and financial performance. The General Manager acts as the primary liaison to corporate site leadership while building and developing high‑performing café teams.

Key Responsibilities

• Oversee daily operations of multiple corporate coffee shop locations
• Ensure consistent execution of café standards, product quality, speed of service, and guest satisfaction
• Is well versed in all aspects of foodservice management, with a proven track record of success
• Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and\/or client
• Manages all financials including planning, budget development and analysis, and financial reporting
• Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
• Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
• Conducts management meetings
• Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
• Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
• Hires, trains and orientates new management associates

Preferred Qualifications

• Bachelor's degree in Hospitality, Food Service Management, Business, or related field preferred
• 5+ years of retail coffee shop or foodservice management experience
• Multi‑unit or multi‑site management experience strongly preferred
• Proven P&L ownership and financial acumen
• Experience in corporate dining or contract‑managed foodservice environments
• Strong knowledge of coffee operations, retail service models, and café trends
• Demonstrated leadership, coaching, and team development skills
• Excellent communication and client‑facing abilities

Associates At Eurest Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Eurest is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.