General Manager, Community-Centric Café Leader

Life Alive Café; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Life Alive Café is seeking a passionate General Manager to lead one of its Boston-area cafes. The GM will drive a vibrant, mission-driven team to deliver high-quality, whole-food menus while balancing costs and operations.

You’ll mentor staff, oversee scheduling, and ensure guest satisfaction in a fast-paced setting. The role emphasizes servant leadership, clear communication, and hands-on involvement in prep, production, and guest experience to maintain Life Alive’s standards and growth

Qualifications

• 3 years of General Management experience, leading large teams.
• Experience using scheduling software and labor templates.
• Experience managing labor and food costs to plan.
• Guest service experience 3+ years.
• History of growth in position.
• Experience in QSR or white tablecloth concepts.

Responsibilities

• Maintain a well-trained, motivated, and missioned-aligned team.
• Develop emerging leaders and grow engagement in the business.
• Hold regular check-ins with team members and store leadership with clear goals for behavior, operations, and cost balancing.
• Oversee prep and production to ensure Life Alive quality and tasting standards.
• Manage cleaning, space upkeep, and audits to maintain inviting spaces.
• Anchor sales with forecasting, purchasing, and labor management to protect margins.
• Be accountable for delivering on plan and P&L results for cafe level expenses.

Skills

General Management

Team Leadership

Budgeting

P&L management

Labor cost control

Purchasing

Customer service

Scheduling software

Tools

Scheduling software

Job description

Life Alive Café is seeking a passionate General Manager to lead one of its Boston-area cafes. The GM will drive a vibrant, mission-driven team to deliver high-quality, whole-food menus while balancing costs and operations.

You’ll mentor staff, oversee scheduling, and ensure guest satisfaction in a fast-paced setting. The role emphasizes servant leadership, clear communication, and hands-on involvement in prep, production, and guest experience to maintain Life Alive’s standards and growth