General Manager, Mission-Driven Café & Community Hub

Urban Sprouts Child Development Center; St. Louis (MO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Health, dental, and vision insurance (

Paid holidays

Two paid mental health days

Employee discount on Urban Sprouts ed

Job summary

Café O’Play, a mission-driven café opening as part of Urban Sprouts Child Development Center, seeks a General Manager to lead operations, hospitality, and community initiatives. The role blends people leadership with program coordination to ensure high-quality coffee, food, and guest experiences.

Located in a nonprofit setting, the GM will collaborate with the Director of Storytelling & Engagement and other leaders to build systems from the ground up and run a welcoming, family-friendly space.”

Qualifications

• Passion for specialty coffee and the ability to inspire that passion in others.
• Strong desire to serve others and lead with hospitality.
• Proven experience in hospitality management.
• Experience managing a specialty coffee shop with food service or a restaurant.
• Excellent written and verbal communication skills.
• Strong conflict resolution and problem-solving abilities.
• Comfort with POS systems, Microsoft Office, Google Suite, and related tools.
• Ability to manage multiple priorities in a fast-paced environment.
• Organized, proactive, and detail-oriented.

Responsibilities

• Lead Café O’Play with a focus on hospitality and guest experience.
• Hire, onboard, train, and manage all café employees.
• Create and foster a positive, inclusive workplace culture.
• Conduct bi-annual (or annual) performance reviews.
• Lead by example on the floor during openings, closings, or shifts.

Skills

Leadership

Hospitality

Staff Training

Community Engagement

Tools

POS systems

Microsoft Office

Google Suite

Job description

Café O’Play, a mission-driven café opening as part of Urban Sprouts Child Development Center, seeks a General Manager to lead operations, hospitality, and community initiatives. The role blends people leadership with program coordination to ensure high-quality coffee, food, and guest experiences.

Located in a nonprofit setting, the GM will collaborate with the Director of Storytelling & Engagement and other leaders to build systems from the ground up and run a welcoming, family-friendly space.”