General Manager, Communications, Media, Entertainment and Technology

Toptal; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for Communications, Media, Entertainment, and Technology. In this pivotal role, you will spearhead growth strategies, lead a high-performing team, and cultivate relationships with Fortune 500 companies. This remote position offers the opportunity to leverage your extensive experience in sales management and client relations to drive Toptal's market presence. If you thrive in fast-paced environments and possess a strong understanding of operations and management principles, this role is perfect for you. Join a culture that values innovation and collaboration while making a significant impact in the industry.

Qualifications

• 10+ years of experience managing a business unit with strong operations knowledge.
• Experience leading professional services sales teams in CMET with deep industry ties.

Responsibilities

• Lead sales and client services teams to increase market share in CMET industries.
• Develop strategies to acquire prospects and deepen client relationships.

Skills

Sales Management

Client Relationship Management

Strategic Planning

Leadership

Negotiation

Communication

Education

Bachelor's Degree

Master's Degree

Tools

Digital Collaboration Tools

Job description

General Manager, Communications, Media, Entertainment and Technology

Join to apply for the General Manager, Communications, Media, Entertainment and Technology role at Toptal

Overview

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on demand. With over $200 million in annual revenue and team members worldwide, Toptal is the largest fully remote workforce globally.

We foster a culture of innovation, social interaction, and fun, breaking borders and moving at a fast pace.

Job Summary

As the General Manager for Communications, Media, Entertainment & Technology (CMET), you will develop and execute growth strategies within your industry, leading a high-performing team to expand Toptal’s enterprise customer base. You will collaborate with senior leadership to identify market opportunities and work closely with sales teams to target, close, and develop relationships with Fortune 500 companies.

This is a remote position. Applicants must be authorized to work in the US, and all resumes and communications should be in English.

Responsibilities

• Lead a team of sales and client services professionals to increase Toptal’s market share in CMET industries.
• Develop strategies and tactics to acquire key prospects and deepen relationships with existing clients.
• Serve as an executive sponsor, cultivating relationships with SVPs and C-level executives.
• Leverage your professional network to expand industry reach.
• Create hypotheses to guide go-to-market strategies and increase Toptal’s presence in CMET.
• Evaluate and refine short, medium, and long-term plans to position Toptal as a leading enterprise services provider.
• Prioritize accounts and optimize engagement strategies based on industry insights.
• Develop account plans and relationship maps.
• Regularly review KPIs, provide guidance, and coach team members.

Qualifications and Requirements

• Bachelor’s degree required; Master’s preferred in Engineering, Business, or related fields.
• At least 10 years of experience managing a business unit with a strong understanding of operations and management principles.
• Over 5 years of success leading professional services sales teams in CMET, with deep industry relationships.
• Proven ability to establish high-impact, revenue-generating relationships and build credibility across organizational levels.
• Experience managing client portfolios exceeding $20M, negotiating MSAs/SOWs, and selling complex projects to enterprise clients with $2B+ revenue.
• Understanding emerging technologies and software development concepts.
• Experience in fast-growth or technology companies is preferred.
• Ability to thrive in a dynamic, fast-paced environment with strong communication and leadership skills.
• Willingness to travel as needed.
• Must be a capable individual contributor with a proactive approach.

Essential Job Functions

• Attend scheduled virtual meetings reliably.
• Work independently with minimal supervision.
• Utilize digital collaboration tools effectively.
• Prioritize tasks and manage workflows independently.

Additional Details

US FLSA Classification: Full-Time/Exempt

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Functions & Industries

• Marketing, Business Development, IT
• Technology, Internet, IT Services, Consulting, Professional Services