General Manager - Columbia - 3922

Paycom - ATS; Franklin (TN); On-site; USD 65,000 - 70,000; Full time

Job summary

Paycom - ATS in Franklin, TN is seeking an experienced Restaurant Manager to oversee day-to-day operations, grow sales, and achieve EBITDA targets while maintaining a culture of accountability.

You will recruit, train, and coach Managers and Team Members, ensure CHARM service model, and manage FOH/HOH performance, scheduling, and compliance with wage/hour regulations. This role requires leadership and strong communication in a fast-paced environment.

Qualifications

• High School Diploma or GED required; Bachelor's preferred.
• ServSafe certification preferred or obtainable within 90 days.
• 2 years of hands-on restaurant management experience preferred.
• Valid Driver's License required.
• Strong communication and leadership skills.

Responsibilities

• Own four walls and local community to grow sales, EBITDA, and budgeting.
• Oversee FOH and HOH results including Ecosure.
• Ensure CHARM service model is integrated with guests.
• Recruit, hire, train, and coach Managers and Team Members.
• Monitor scheduling, staffing, and payroll with adherence to regulations.

Skills

Restaurant leadership

Sales growth

Leadership

Customer service

Communication

Team building

Education

High School Diploma or GED

Bachelor's Degree preferred

ServSafe Certification

Job description

Job Location: 3922-Columbia - COLUMBIA, TN, Salary Range: $65000.00 - $70000.00.

Job Summary

This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
• Ensure CHARM service model is fully integrated by FOH Team with every Guest
• Communicate company initiatives and tactics to drive sales and profitability
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-one's and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

Qualifications: Job Requirements

• Must be at least 21 years old.
• High School Diploma or High School equivalency required. Bachelor's Degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certified preferred or able to obtain certification within 90-days of employment.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability growing sales.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Sets clear goals for themselves and their team.
• Demonstrates strong verbal and written communication skills.
• Foster collaboration and team work within your team.

PHYSICAL REQUIREMENTS

This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.