General Manager Colorado Springs

DeVita & Hancock Hospitality; Colorado Springs (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in Colorado Springs is seeking a General Manager to oversee restaurant operations. The role involves managing staff, ensuring high-quality customer service, and maintaining profitability. Candidates must be able to work flexible hours and possess strong organizational skills.

Qualifications

• Must be 18 years or older.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Manage a staff of 3 Assistant Managers and 25-30 employees.
• Ensure world-class customer service and profitability.
• Control inventory and conduct weekly manager meetings.

Skills

English

Math Skills

Tools

Excel

Word

Job description

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About The Job: General Manager Colorado Springs

Position: General Manager

Summary: Manages all functions of the restaurant to ensure customer service and high-quality products are delivered, and ensures restaurant profitability. Responsible for the successful execution of fast and accurate sandwiches, world-class customer service, while maintaining a clean and organized shift.

Duties and Responsibilities

• Manage a staff of 3 Assistant Managers and approximately 25-30 employees. Assign, oversee, and evaluate work for compliance.
• Manage hiring, training, evaluating, discipline, and termination of employees.
• Provide on-the-job training for new employees.
• Delegate and be responsible for ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies to minimize waste or theft.
• Assist in supervision, preparation, sales, and service of food.
• Forecast food items based on consumption estimates per shift.
• Supervise food preparation and service operations during shifts. Assist during rush periods to maintain efficiency.
• Assist in greeting customers, taking orders, using the cash register, assembling orders, and checking for accuracy.
• Ensure every customer receives world-class service.
• Route deliveries and supervise drivers to maximize delivery business and speed.
• Complete daily food preparations and opening procedures.
• Execute systems and procedures with integrity and completeness.
• Accurately complete daily, weekly, and periodic paperwork.
• Control inventory using weekly inventory systems and maintain regular ordering schedules.
• Conduct weekly manager meetings.
• Audit systems, procedures, and shift-ending paperwork.
• Perform preventative maintenance on store equipment and supplies.
• Manage cash drawers, deposits, and change orders per procedures.

Knowledge, Skills, Abilities & Work Environment

• Fluent in English (reading, writing, speaking).
• Strong math skills including fractions and percentages.
• Proficient with computers, including Excel and Word.
• Physical ability to stand, walk, sit, use hands, reach, talk, hear, and perform physical tasks including lifting up to 50 pounds.
• Willing to work overtime, holidays, and weekends as needed.

Requirements

• Must be 18 years or older.
• Valid driver’s license, reliable transportation, current auto insurance, and a clean driving record.
• Physical stamina to work 50-60 hours per week.

Additional Information

Willing to work overtime, holidays, weekends. Must meet physical and legal requirements to perform job duties effectively.