General Manager - Charlotte, NC

Real Floors; Charlotte (NC); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Paid Holidays

PTO - Paid Time Off

Life Insurance

AD&D Insurance

Disability Insurance

Health Insurance – Company pays most

Dental & Vision Insurance

401(K) Match

Fitness Reimbursement

Referral Bonus

Financial Wellness Classes

Employee Loan Program

Job summary

Real Floors, a leading wholesale flooring provider, seeks a results-driven General Manager to lead our Charlotte branch. You will oversee staff, budgets, and daily operations, driving profitability through growth initiatives and strong customer relationships.

The role rewards performance with incentives tied to branch net income, including up to 90% travel within the assigned area and a full-time, exempt leadership position. Strong sales background preferred.

Qualifications

• Bachelor's degree in a related field (preferred).
• Valid driver’s license and a clean driving record.
• Proficient in strategic planning and financial budgeting.
• Excellent written and verbal communication and interpersonal skills.
• Comprehensive understanding of finance, HR, procurement, and operations.
• Strong analytical capabilities for informed decision-making.
• Ability to multitask and effectively manage time.
• Exceptional organizational prowess with leadership abilities.
• Ability to handle stressful situations in a fast-paced environment.
• Demonstrated ability to establish and maintain a strong team culture.
• Exemplary communication skills, both verbal and written.
• Demonstrated aptitude in problem-solving within a professional context.

Responsibilities

• Supervise day-to-day operations of the local warehouse facility.
• Devise and execute strategies to accomplish growth objectives.
• Maintain financial budgets and optimize expenditure.
• Enforce company policies and procedures.
• Foster a productive work environment with professional development for employees.
• Collaborate with HR to oversee recruitment and training of new staff.
• Assess and enhance operational and financial performance.
• Lead the employee performance review process.
• Compile and present routine reports for senior management.
• Ensure adherence to health and safety regulations.
• Offer solutions to issues such as declining profits, conflicts, and competitive challenges.
• Fulfill additional responsibilities as assigned.

Skills

General Management

Sales & Growth

Strategic Planning

Budgeting

Leadership

Communication

Problem Solving

Time Management

Team Building

Operations Oversight

Education

Bachelor's degree (preferred)

Job description

Job Title: General Manager

Location: 3201 Parkside Dr, Charlotte, NC 28208

Reports to: Regional Vice President

Travel Requirements: Up to 90% (Daily travel throughout the assigned area)

Position Type: Full-Time

FLSA Status: Exempt

COMPANY OVERVIEW

Real Floors, Inc. has been recognized as a Top Workplace for 11 years in a row! We have a strong, positive, family-oriented culture. We highly value our employees, and we provide amazing benefits! We are the leading wholesale flooring provider in the country, delivering flooring installation services to the multi-family industry (apartments, student housing) and the growing Single Family Rental Homes market.

JOB SUMMARY

We are seeking a driven, results-focused General Manager to lead our branch to new heights. This role is perfect for someone with a strong sales background who thrives on closing deals, driving growth, and building lasting customer relationships. The General Manager will oversee staff, budgets, and daily operations while implementing strategies to boost profitability. This position offers incentives based on branch net income, giving you direct rewards for your success.

KEY RESPONSIBILITIES

• Supervise the day-to-day operations of the local warehouse facility.
• Devise and execute strategies to accomplish growth objectives.
• Maintain financial budgets and optimize expenditure.
• Enforce company policies and procedures.
• Foster a productive work environment conducive to professional development for employees.
• Collaborate with the HR team to oversee the recruitment and training processes for new staff.
• Assess and enhance operational and financial performance.
• Lead the employee Performance Review process.
• Compile and present routine reports for senior management.
• Ensure adherence to health and safety regulations among staff.
• Offer resolutions to various issues such as declining profits, interpersonal conflicts, and competitive challenges.
• Fulfill additional responsibilities as assigned.

QUALIFICATIONS

The General Manager role should possess the following qualifications:

• Demonstrated proficiency in the capacity of a General Manager or an equivalent managerial position.
• Bachelor's degree a related field (preferred).
• You have a valid driver’s license and a clean driving record.
• Proficient in strategic planning and financial budgeting.
• Excellent written and verbal communication and interpersonal skills.
• Comprehensive understanding of various business processes and functions, including but not limited to finance, human resources, procurement, and operations.
• Possesses strong analytical capabilities for informed decision‑making.
• Ability to multitask and effectively manage time.
• Exceptional organizational prowess coupled with effective leadership abilities.
• Ability to handle stressful situations and work in a fast‑paced environment
• Demonstrated ability to establish and maintain a strong team culture.
• Exemplary communication skills, both verbal and written.
• Demonstrated aptitude in problem‑solving within a professional context.

AMAZING BENEFITS

• Paid Holidays
• PTO - Paid Time Off
• FREE Life Insurance
• FREE AD&D Insurance
• FREE Disability Insurance
• Health Care Insurance - Company pays most of the cost!
• Dental & Vision Care Insurance options
• 401(K) Retirement Plan + GENEROUS company match
• Fitness Reimbursement
• Referral Bonus
• Financial Wellness Classes
• Employee Loan Program
• More!

Real Floors: We Live “Got-Your-Back-Ability” Every Day!

NOTE

NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.

Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.