General Manager, Campus Catering & Café Operations

Compass Group USA; San Diego (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Wolfgang Puck Catering is seeking an experienced General Manager to lead a premier hospitality operation on a dynamic technology campus. The role oversees a multi-station café, a separate barista program, extensive catering services, and a state-of-the-art culinary facility serving 1,800+ guests daily.

The General Manager will be the on-site leader and client partner, driving exceptional hospitality, financial performance, and a culture of innovation and collaboration.

Qualifications

• Significant leadership experience within upscale foodservice, hospitality, corporate dining, or catering environments.
• Experience managing large-volume foodservice operations serving 1,500+ guests daily preferred.
• Demonstrated success leading multi-unit or multi-location operations.
• Strong catering sales, event management, and client relationship experience.
• Financial acumen including budgeting, forecasting, P&L oversight, and cost management.
• Experience managing purchasing, inventory control, and labor planning.
• Ability to influence, motivate, and develop diverse teams.
• Strong organizational skills with the ability to balance multiple priorities and operational demands.
• Knowledge of HACCP, food safety, sanitation, and regulatory compliance.
• ServSafe Certification or equivalent food safety certification preferred.
• Proficiency with Microsoft Office including Excel, Word, and PowerPoint.
• Bachelor's degree in Hospitality, Business, Culinary Management, or related field preferred, or equivalent professional experience.

Responsibilities

• Serve as the primary on-site contact and trusted partner for the client, building strong relationships and maintaining exceptional service standards.
• Foster a hospitality-first culture that delivers memorable guest experiences across all dining and catering operations.
• Collaborate closely with client stakeholders to identify opportunities for service enhancements and program growth.
• Represent Wolfgang Puck Catering with professionalism, business acumen, and exceptional communication skills.
• Oversee the daily operations of a multi-station café, separate barista location, and comprehensive catering program across multiple service areas.
• Ensure seamless execution of foodservice operations serving 1,800+ guests daily.
• Lead and support culinary, café, barista, and catering teams to maintain the highest standards of food quality and presentation.
• Partner with culinary leadership on menu planning, innovation, and seasonal offerings.
• Ensure compliance with company policies, operational standards, and client expectations.
• Actively promote and grow the catering program through relationship-building, client engagement, and innovative service offerings.
• Identify opportunities to increase catering revenue and enhance overall client satisfaction.
• Work closely with clients and internal teams to execute meetings, events, and special functions with exceptional attention to detail.
• Develop marketing and promotional strategies to drive awareness and participation in catering services.
• Manage the account within approved budgets while achieving financial and operational goals.
• Oversee annual budget development, forecasting, flash reporting, and P&L management.
• Analyze sales trends, labor metrics, and financial data to identify opportunities for growth and efficiency.
• Maintain accountability for purchasing, inventory management, cost controls, and cash handling procedures.
• Drive revenue growth while balancing quality, service, and profitability objectives.
• Lead, coach, and develop managers and frontline associates through regular communication, training, and performance development.
• Create an inclusive and collaborative workplace culture focused on engagement and professional growth.
• Participate in hiring, onboarding, succession planning, and talent development initiatives.
• Conduct team meetings and provide ongoing coaching that supports operational excellence and employee success.
• Champion a culture of food safety, sanitation, and workplace safety.
• Ensure compliance with HACCP standards, health department regulations, and all local, state, and federal requirements.
• Maintain excellence in food handling, storage, sanitation practices, and overall facility cleanliness.
• Support emergency response, risk management, and safety training programs.

Skills

Leadership

Multi-unit ops

Catering sales

Event management

Client relationships

Budgeting

Purchasing & inventory

Labor planning

Team development

Food safety

ServSafe

MS Office

Education

Bachelor's degree in Hospitality/Business/Culinary Management or related field

Tools

Microsoft Office Suite

Job description

Wolfgang Puck Catering is seeking an experienced General Manager to lead a premier hospitality operation on a dynamic technology campus. The role oversees a multi-station café, a separate barista program, extensive catering services, and a state-of-the-art culinary facility serving 1,800+ guests daily.

The General Manager will be the on-site leader and client partner, driving exceptional hospitality, financial performance, and a culture of innovation and collaboration.