Assistant GM: Campus Cafe Operations & Guest Experience

Continental Services; Auburn Hills (MI); On-site; USD 75,000 - 78,000; Full time

Benefits offered by this job

Health Coverage – Medical, Dental and

401(k) with company match

Paid Time Off

Wellness Programs

Referral bonus

Additional Perks

Job summary

Continental Services is seeking an Assistant General Manager to lead day‑to‑day café operations across multiple locations, including campus and catering operations. You will drive guest satisfaction, coach staff, and manage initiatives to elevate the guest experience in a fast‑paced setting.

The role requires a Bachelor’s degree in hospitality, 5+ years in management, and strong communication. DOT certification noted in the job posting.

Qualifications

• Bachelor’s degree in hospitality or equivalent experience.
• Five or more years of experience; large‑scale operation preferred.
• ServSafe Manager and Allergen certifications preferred (or willingness to obtain).
• Strong written and verbal communication skills.

Responsibilities

• Responsible for flow of service.
• Prepare weekly schedules and forecast needs.
• Manage inventory and ordering processes.
• Assist with development, training, and team responsibilities.
• Oversee staff development and performance expectations.

Skills

Leadership

Guest service

Operations management

Staff training

Education

Bachelor’s degree in hospitality

Tools

Microsoft Office Suite

Job description

Continental Services is seeking an Assistant General Manager to lead day‑to‑day café operations across multiple locations, including campus and catering operations. You will drive guest satisfaction, coach staff, and manage initiatives to elevate the guest experience in a fast‑paced setting.

The role requires a Bachelor’s degree in hospitality, 5+ years in management, and strong communication. DOT certification noted in the job posting.