General Manager/Branch Operations

gpac; Woodinville (WA); On-site; USD 175,000 - 250,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for Branch Operations. This full-time role involves overseeing local and regional operations, enhancing sales, and managing personnel to foster a high-performance culture. The ideal candidate will have extensive management experience and a growth-oriented mindset, ready to drive profitability and customer satisfaction. Join a forward-thinking organization that values teamwork, quality, and safety, and be part of a journey that shapes the future of building materials in the multi-family and commercial sectors.

Benefits

Health Insurance

401(k) Plan with Employer Match

Paid Time Off (PTO)

Cell Phone Stipend

Company-provided Branded Apparel

Qualifications

• 15+ years of management experience leading sales and operations teams.
• Strong analytical, strategic thinking, and critical problem-solving skills.
• Ability to prioritize urgent business needs with minimal supervision.

Responsibilities

• Oversee local branch and yard operations and regional sales.
• Recruit, hire, and manage personnel; build a sales-driven culture.
• Analyze business performance data to inform growth strategies.

Skills

Management Experience

Sales Leadership

Analytical Skills

Strategic Thinking

Communication Skills

Problem-Solving

Education

Bachelor's Degree

Tools

Microsoft Office

Microsoft Teams

Job description

This range is provided by gpac. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$175,000.00/yr - $250,000.00/yr

Position Title: General Manager, Branch Operations

Who We Are

We are a privately held organization specializing in selling building materials to customers in the multi-family, commercial, and residential construction sectors. We operate branches and product divisions throughout the United States.

Guiding Principles

We operate based on core principles that govern our behavior and expectations:

• Delight Customers: Go the extra mile for success.
• Quality: Maintain attention to detail and strong work ethic.
• Safety: Safety drives all actions.
• Grit: Overcome obstacles.
• Teamwork: Respect, listen, and support each other.
• Profitability: Be disciplined, cost-conscious, and budget-driven.
• Good Judgment: Apply appropriate discretion.
  
  

Role Overview

This is a salaried exempt, full-time position. The role is expected to be onsite at a major branch location and reports directly to the CEO.

The General Manager Will Oversee

• Local branch and yard operations
• Regional sales and reload operations
• Manufacturing and remanufacturing services at affiliated locations
• Remote sales operations in multiple states across the Western U.S.
  
  

Performance Objectives

• Improve branch gross profit margins.
• Grow branch sales
• Build a sales-driven culture; recruit and retain high-performing staff.
• Manage sales, purchasing, logistics, and administrative teams.
• Expand sales through affiliated manufacturing operations.
• Oversee construction of storage and fulfillment spaces along key corridors.
• Cultivate meaningful customer and supplier relationships.
• Integrate subsidiary business operations into branch functions.
• Communicate progress and key updates regularly to executive leadership.
  
  

Core Duties

• Meet and exceed branch sales and gross margin goals.
• Recruit, hire, and manage personnel; terminate when necessary.
• Review sales pricing and quoting activity to manage margin risks and optimize revenues.
• Build product and service solutions to strengthen market competitiveness.
• Lead biweekly sales and operations meetings.
• Analyze business performance data to inform growth strategies.
• Cultivate new and existing customer and supplier relationships through site visits and outreach.
• Proactively monitor profitability, satisfaction, and loyalty of customer accounts.
• Collaborate with credit teams to resolve delinquent accounts and improve credit processes.
• Manage communication between dispatch, logistics, and sales teams to ensure timely deliveries.
• Prioritize workflow to meet customer demands in a fast-paced environment.
• Act as an ambassador at industry events to promote the company brand.
• Travel as needed to support regional growth efforts.
  
  

Desired Qualifications

• Operates consistently with core principles and values.
• 15+ years of management experience leading sales and operations teams.
• 15+ years of success meeting and exceeding financial performance targets.
• Experience purchasing commodity lumber for multi-family construction projects.
• 10+ years of direct sales experience to general contractors and framing companies.
• Existing industry relationships in the multi-family sector, a plus.
• Strong analytical, strategic thinking, and critical problem-solving skills.
• Ability to prioritize urgent business needs with minimal supervision.
• Excellent verbal and written communication skills.
• Demonstrated ability to build strong teams and foster collaboration.
• Growth-oriented mindset and strong work ethic.
• Proficient in Microsoft Office, Teams, and web-based software systems.
• Bachelor's degree (4-year college degree) required.
  
  

Benefits

• Health insurance
• 401(k) plan with employer match
• Paid Time Off (PTO)
• Cell phone stipend
• Company-provided branded apparel and supplies
  
  

You may contact me directly at E: [e-mail] PH: 605-679-9922

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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