General Manager - Belmont Park Village

Moose Knuckles Canada; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Moose Knuckles Canada is seeking an experienced General Manager to lead our New York store, driving sales, team performance and an exceptional customer experience.

You will recruit, coach and develop staff, manage merchandising and operations, and ensure profitability while upholding Moose Knuckles values of diversity and inclusion.

The role requires strong leadership, strategic planning, and the ability to thrive in a fast-paced, high-volume environment.

Qualifications

• 3-5 years of retail management experience as a Store or General Manager.
• Strong leadership with strategic planning and clear communication.
• Customer oriented, dynamic, and able to work under pressure.

Responsibilities

• Identify and implement strategies to achieve/exceed business goals and targets.
• Maintain highest customer service standards for a unique in-store experience.
• Oversee productivity and profitability including sales growth, staffing and inventory.

Skills

Retail management

Leadership

Customer focus

High-volume brands

Analytical skills

Communication

Job description

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

WHO WE ARE

We are bold, we are tenacious, we are courageous and brave.

We are a cast of characters;

We embrace our differences and we share our likenesses.

Moose Knuckles is looking for an experienced and driven General Manager to lead our crew. As the General Manager, you will be responsible for the overall performance of the store, including sales performance; recruitment, motivation and development of staff; store merchandising and visual presentation; expense and payroll controls, along with creating a unique and exceptional customer experience with the Moose Knuckles philosophy.

Some of What You’ll Do:

Managerial Responsibilities

• Identify and implement strategies and initiatives to achieve and exceed business goals & targets
• Oversee and maintain the customer service standards to the highest possible level, offering a unique experience
• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results

Operational Responsibilities

• Understand and comply with all company policy, procedures and operations
• Maintain the highest level of security and safety awareness within the store
• Manage all controllable expenses, including the allocation of payroll

Leadership Responsibilities

• Hire, train, motivate, build and develop associates, key holders, assistant & associate managers
• Lead and role model the Moose Knuckles culture with all team members with a high level of
• sensitivity to hiring people who have strong communication skills and deliver the highest level of service to our customers
• Demonstrate teamwork within store and ensure that staff is treated professionally and respectfully
• Honor Moose Knuckles values of diversity and inclusion in every area of the business

Some of What You’ll Need:

• 3-5 years of retail management experience as a Store or General Manager
• Excellent leadership skills, including strategic planning, strong communication and
• teamwork
• Dynamic, customer oriented
• Experience with high volume brands
• Proven analytical skills
• Professional attitude and behavior; versatile, proactive and the ability to work under pressure