Retail General Manager: Lead Store Performance & Service

Moose Knuckles Canada; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Moose Knuckles Canada is seeking an experienced General Manager to lead our New York store, driving sales, team performance and an exceptional customer experience.

You will recruit, coach and develop staff, manage merchandising and operations, and ensure profitability while upholding Moose Knuckles values of diversity and inclusion.

The role requires strong leadership, strategic planning, and the ability to thrive in a fast-paced, high-volume environment.

Qualifications

• 3-5 years of retail management experience as a Store or General Manager.
• Strong leadership with strategic planning and clear communication.
• Customer oriented, dynamic, and able to work under pressure.

Responsibilities

• Identify and implement strategies to achieve/exceed business goals and targets.
• Maintain highest customer service standards for a unique in-store experience.
• Oversee productivity and profitability including sales growth, staffing and inventory.

Skills

Retail management

Leadership

Customer focus

High-volume brands

Analytical skills

Communication

Job description

Moose Knuckles Canada is seeking an experienced General Manager to lead our New York store, driving sales, team performance and an exceptional customer experience.

You will recruit, coach and develop staff, manage merchandising and operations, and ensure profitability while upholding Moose Knuckles values of diversity and inclusion.

The role requires strong leadership, strategic planning, and the ability to thrive in a fast-paced, high-volume environment.