General Manager - Bagel Brand | Lead Operations & People

Bagel Brands; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Einstein Bros. Bagels in Houston, TX is seeking a General Manager to lead all aspects of restaurant performance, guest experience, and daily operations. You will own the P&L, coach a diverse team, and drive sales while maintaining quality and safety standards.

The role requires hands-on leadership, strong financial acumen, and the ability to develop front- and back-of-house talent. You will report to the District Manager and champion Bagel Brands' standards and guest obsession.

Qualifications

• Must be at least 18 years old.
• High school diploma required; college degree preferred.
• 3+ years of customer service experience, with at least 1 year of management experience.
• Experience managing restaurant operations, including financials, labor, and inventory.
• Strong understanding of P&L management and cost control.
• Demonstrated ability to lead, coach, and develop team members.

Responsibilities

• Own overall restaurant performance across sales, people, operations, and controllable profit.
• Manage the restaurant P&L, including revenue, labor, food cost, and controllable expenses.
• Develop and execute plans to achieve sales goals, manage costs, and drive profitability.
• Monitor performance trends and take proactive action to address gaps and improve results.
• Ensure accurate financial reporting, cash handling, and compliance with company standards.
• Build and manage labor schedules to balance business needs, team member experience, and labor targets.
• Oversee inventory management, ordering, and product usage to minimize waste and control costs.
• Lead guest experience by maintaining high standards of service, quality, and cleanliness.
• Hire, develop, and retain a high-performing team; provide ongoing coaching and feedback.
• Develop District Shift Leaders and Shift Leaders through hands-on coaching and delegation.
• Foster a culture of ownership, accountability, and guest obsession.

Skills

Customer service

P&L management

Team leadership

Problem solving

Time management

Education

High school diploma

College degree preferred

Tools

POS systems

Payroll software

Inventory systems

Job description

Einstein Bros. Bagels in Houston, TX is seeking a General Manager to lead all aspects of restaurant performance, guest experience, and daily operations. You will own the P&L, coach a diverse team, and drive sales while maintaining quality and safety standards.

The role requires hands-on leadership, strong financial acumen, and the ability to develop front- and back-of-house talent. You will report to the District Manager and champion Bagel Brands' standards and guest obsession.