Restaurant General Manager – Lead Growth & Guest Experience

Einstein Bros Bagels; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Einstein Bros. Bagels in Houston, TX seeks a General Manager responsible for all aspects of restaurant performance, including sales, guest experience, and team development. You will lead operations with a focus on profitability, food quality, and compliance with brand standards.

The role requires 3+ years in customer service with at least 1 year in management, strong leadership, and P&L awareness. Expect a fast-paced environment with emphasis on work-life balance and guest satisfaction.

Qualifications

• Must be at least 18 years of age.
• High school diploma required; college degree preferred.
• 3+ years of customer service experience, with at least 1 year of management experience.
• Experience managing restaurant operations, including financials, labor, and inventory.
• Strong understanding of P&L management and cost control.

Responsibilities

• Own overall restaurant performance across sales, people, operations, and controllable profit.
• Manage the restaurant P&L, including revenue, labor, food cost, and controllable expenses.
• Develop and execute plans to achieve sales goals, manage costs, and drive profitability.
• Monitor performance trends and take proactive action to address gaps and improve results.
• Ensure accurate financial reporting, cash handling, and compliance with company standards.

Skills

Customer service

Management

P&L management

Cost control

Leadership

Organizational skills

Time management

Problem-solving

Education

High school diploma

College degree preferred

Job description

Einstein Bros. Bagels in Houston, TX seeks a General Manager responsible for all aspects of restaurant performance, including sales, guest experience, and team development. You will lead operations with a focus on profitability, food quality, and compliance with brand standards.

The role requires 3+ years in customer service with at least 1 year in management, strong leadership, and P&L awareness. Expect a fast-paced environment with emphasis on work-life balance and guest satisfaction.