Restaurant General Manager - Austin Grill

Thompson-Hospitality; Sterling (VA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health/Dental/Vision

Paid Time Off

401(k)

Short- and Long-Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels, Travel, Tickets, 餐厅

Job summary

Thompson Hospitality is seeking a General Manager to lead daily restaurant operations, balancing kitchen and front-of-house responsibilities while delivering outstanding guest experiences. You will inspire and develop your team, monitor financial performance, and uphold the highest standards of hospitality and safety.

This role requires visible leadership in a fast-paced setting, with a focus on service excellence, profitability, and a welcoming environment for guests and staff alike.

Qualifications

• Proven leadership and managerial experience in hospitality.
• Strong communication and problem-solving skills are essential.
• Financial acumen and budgeting ability required.
• Customer-focused mindset with adaptability in a fast-paced setting.

Responsibilities

• Oversee daily restaurant operations, including kitchen and front-of-house.
• Lead and develop staff to maintain a cohesive, high-performing team.
• Ensure exceptional service and guest satisfaction across all channels.
• Manage budgets, control costs, and optimize profitability.
• Uphold health, safety, and quality standards while maintaining a welcoming atmosphere.

Skills

Leadership

Communication

Problem-solving

Financial acumen

Guest service

Job description

Overview

Are you a passionate and driven leader who thrives in a fast-paced, guest-focused environment? We’re looking for a dedicated General Manager to take the lead in delivering outstanding dining experiences while upholding the values that define our restaurant.

In this key role, you will oversee all aspects of daily operations—including both kitchen and front-of-house—ensuring smooth execution, exceptional service, and a welcoming atmosphere. You’ll inspire and develop your team, manage financial performance, and uphold the highest standards of quality, safety, and hospitality.

Responsibilities

• Manage daily restaurant operations, including kitchen and front-of-house activities.
• Lead and develop staff, ensuring a cohesive and efficient team.
• Ensure exceptional service and guest satisfaction.
• Manage budgets, control costs, and optimize profitability.
• Maintain adherence to health, safety, and quality standards.
• Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Qualifications

• Proven leadership and managerial experience.
• Strong communication and problem-solving skills.
• Industry knowledge and financial acumen.
• Customer-focused mindset and adaptability.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-paced setting.

Physical Requirements

• Ability to stand and walk for extended periods during scheduled shifts
• Frequent bending, reaching, stooping, and lifting
• Ability to lift and carry items weighing up to 40–50 pounds
• Capability to work in a fast-paced environment
• Tolerance for exposure to heat, steam, noise, and kitchen equipment
• Ability to operate standard restaurant equipment safely
• Quick response to operational needs and emergency situations

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Who We Are:

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.