General Manager at Starbucks (JFK Airport)

Operators of diverse portfolio of restaurants; New York (NY); On-site; USD 72,000 - 98,000; Full time

Job summary

Villa Restaurant Group in Queens, NY, is hiring a General Manager to lead Starbucks at John F. Kennedy International Airport.

You'll build a strong team, deliver consistent guest service, and own store performance in a fast-paced environment. If you enjoy developing people, we’d love to meet you.

You’ll need 3+ years in restaurant management, Starbucks experience preferred, and the ability to meet airport badging and security requirements.

Qualifications

• At least 3 years of restaurant or coffee shop management experience.
• Starbucks management experience strongly preferred.
• Ability to meet airport badging and security requirements.

Responsibilities

• Oversee store operations, including service, staffing, inventory, and financial performance.
• Maintain Starbucks standards for beverage quality, food preparation, and guest experience.
• Recruit, train, coach, and develop managers, shift supervisors, and baristas.
• Create schedules that support business needs and manage labor effectively.
• Review sales, labor, food costs, and other performance measures to identify opportunities for improvement.
• Manage ordering, inventory, cash controls, and product waste.
• Address guest concerns and employee issues promptly and professionally.
• Ensure compliance with food safety, company policies, and airport security requirements.
• Partner with Villa Restaurant Group leadership to meet operational goals and maintain clear accountability.

Skills

3 years of restaurant management

Starbucks management experience

Leadership and communication

Job description

Villa Restaurant Group – Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf’s and Bananas, Mo’ Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony Benny’s, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

Villa Restaurant Group | Queens, NY

Salary: $85,000 annually

Villa Restaurant Group is hiring a General Manager to lead Starbucks at John F. Kennedy International Airport!
We're looking for an experienced leader who can build a strong team, deliver consistent guest service, and take ownership of store performance. If you enjoy a fast-paced environment and developing people, we'd love to meet you.

What you’ll do

• Oversee store operations, including service, staffing, inventory, and financial performance.
• Maintain Starbucks standards for beverage quality, food preparation, and the guest experience.
• Recruit, train, coach, and develop managers, shift supervisors, and baristas.
• Create schedules that support business needs and manage labor effectively.
• Review sales, labor, food costs, and other performance measures to identify opportunities for improvement.
• Manage ordering, inventory, cash controls, and product waste.
• Address guest concerns and employee issues promptly and professionally.
• Ensure compliance with food safety, company policies, and airport security requirements.
• Partner with Villa Restaurant Group leadership to meet operational goals and maintain clear accountability.

What you’ll need

• At least 3 years of restaurant or coffee shop management experience, including experience overseeing a store or comparable operation.
• Starbucks management experience strongly preferred.
• A track record of developing teams and meeting operational and financial goals.
• Experience with scheduling, inventory, labor management, and financial reporting.
• Strong leadership, communication, and problem-solving skills.
• Availability to work early mornings, evenings, weekends, and holidays.
• Ability to meet airport badging and security requirements.

Villa Restaurant Group is an equal opportunity employer