Assistant General Manager at Starbucks (JFK Airport)

Operators of diverse portfolio of restaurants; New York (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

Villa Restaurant Group is hiring an Assistant General Manager for Starbucks at John F. Kennedy International Airport.

This hands-on leadership role requires developing a team, delivering exceptional guest service, and keeping airport operations running smoothly in a high-volume setting. You’ll support daily operations, lead shifts, assist with hiring and training, manage inventory and labor, and ensure food safety and security standards while maintaining a positive team culture across the

Qualifications

• 2+ years of supervisory or management experience in a coffee shop, restaurant, or high-volume food service setting.
• Starbucks experience strongly preferred.
• Strong communication, organization, and team leadership skills.
• Experience training employees and supporting daily operational goals.
• Availability to work early mornings, evenings, weekends, and holidays.
• Ability to meet airport badging and security requirements.

Responsibilities

• Support the General Manager with daily operations while maintaining Starbucks beverage, food, and service standards.
• Lead shifts and keep the team organized during peak travel periods.
• Assist with hiring, onboarding, training, scheduling, and employee coaching.
• Monitor inventory, ordering, cash handling, and labor to support business goals.
• Address guest concerns and resolve issues professionally.
• Maintain food safety, cleanliness, and airport security requirements.
• Create a positive workplace where team members feel supported and understand expectations.
• Oversee store operations in the General Manager's absence.

Skills

Communication

Organization

Team leadership

Job description

Villa Restaurant Group | Queens, NY

Salary: $75,000 annually

Villa Restaurant Group is hiring an Assistant General Manager for Starbucks at John F. Kennedy International Airport!

We're looking for a hands-on leader who enjoys developing a team, delivering great guest service, and keeping operations running smoothly in a busy airport environment.

What you'll do

• Support the General Manager with daily operations while maintaining Starbucks beverage, food, and service standards.
• Lead shifts and keep the team organized during peak travel periods.
• Assist with hiring, onboarding, training, scheduling, and employee coaching.
• Monitor inventory, ordering, cash handling, and labor to support business goals.
• Address guest concerns and resolve issues professionally.
• Maintain food safety, cleanliness, and airport security requirements.
• Create a positive workplace where team members feel supported and understand expectations.
• Oversee store operations in the General Manager's absence.

What you'll need

• At least 2 years of supervisory or management experience in a coffee shop, restaurant, or high-volume food service setting.
• Starbucks experience strongly preferred.
• Strong communication, organization, and team leadership skills.
• Experience training employees and supporting daily operational goals.
• Availability to work early mornings, evenings, weekends, and holidays.
• Ability to meet airport badging and security requirements.

Villa Restaurant Group is an equal opportunity employer.