Assistant General Manager (Starbucks)

Paradies Lagardère; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Paradies Lagardère's Starbucks at JFK Terminal 4 is seeking an Assistant General Manager to lead daily store operations, drive sales, and deliver the Starbucks experience.

You will manage a multi-shift team, hire and develop talent, ensure food safety, and maintain a high standard of guest service in a fast-paced airport environment.

Qualifications

• 3+ years retail or customer service management experience.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mindset with sales focus.
• Strong leadership with ability to coach and mentor team partners.
• Minimum High School or GED.

Responsibilities

• Assist General Manager in daily store operations and leadership.
• Drive financial performance and store profitability.
• Build and develop a high-performing hospitality team.
• Ensure guest satisfaction and brand standards in a fast-paced airport setting.

Skills

Retail management

Interpersonal skills

Leadership

Sales-focused mindset

High School diploma

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

At Paradies Lagardère, we are looking for individuals who can maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

Now Brewing….

Paradies Lagardère brings 70 years of experience in pioneering trends, developing innovative shopping, and dining options, and delivering engaging experiences for airport travelers across North America. We are excited to be adding a new concept to the John F. Kennedy International Airport – Starbucks Coffee.

Our Starbucks is located in Terminal 4 inside the TSA checkpoint. Guests can grab their coffee on the way to their gate! As an Assistant General Manager with Paradies Lagardère, you will help bring the Starbucks experience to life being part of the management team where you will partake in management of daily store operations, drive financial success, and build great teams. By delighting and uplifting customers through a human connection, your work goes beyond a perfectly made beverage; it’s about human connection. Our managers enjoy being able to achieve these aspirations autonomously, while leveraging our world class brand and business practices.

We will help you:

• Grow a successful, multi-million-dollar business: drive sales leveraging your business acumen, efficiency and problem-solving skills.
• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
• Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team.

We want to hear from you if you have:

• 3+ years retail / customer service management experience.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with experience in a sales focused environment
• Strong leadership skills and the ability to coach and mentor team partners with professional maturity.
• Minimum High School or GED

Requirements

• Obtain and maintain current Serve Safe Food Manager’s Certification within six months of hire/promotion.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays. The schedule is determined by business needs.
• Proficiency required in reading and writing, Microsoft Office Suite, and mathematics.

Qualifications

Behaviors

Preferred

Functional Expert

Considered a thought leader on a subject

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Motivations

Self-Starter

Inspired to perform without outside help

Education

High School or better.

Experience

3 years:

Food Service Management

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.