General Manager at Club Pilates West Salem

Club Pilates South Salem; Salem (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Employee discounts

Flexible schedule

Training & development

Job summary

Club Pilates South Salem is seeking a results-driven General Manager to lead our studio, driving membership growth and delivering exceptional client experiences while guiding instructors and front desk staff. The ideal candidate blends sales expertise with strong leadership, communication, and organizational skills, and is comfortable using studio management software to report on performance.

If you're motivated to build a thriving fitness community in Salem and ensure top-tier service, apply

Qualifications

• 2+ years of fitness or relevant sales experience.
• Strong leadership and accountability for studio performance.
• Experience generating memberships and revenue from multiple income streams.
• Excellent communication, written and verbal.
• Proven problem solver with results-driven mindset.
• Organized, detail-oriented, and data-driven.
• Professional, punctual, and able to handle confidential information.
• Tech-savvy with studio management software.
• Passion for fitness and wellness.
• Previous management or supervisory experience is a plus.

Responsibilities

• Lead sales and membership growth; convert leads to memberships.
• Oversee studio operations and staff scheduling.
• Manage social media and ensure proper trainings.
• Maintain inventory and a clean, welcoming studio.
• Hold monthly staff meetings.
• Uphold company policies and procedures.

Skills

Sales Expertise

Leadership

Revenue Growth

Strong Communicator

Problem Solver

Organized

Detail-Oriented

Trustworthy

Tech-Savvy

Passion for Fitness

Job description

General Manager – Club Pilates Studio

We’re looking for a passionate and results-driven General Manager to lead our Pilates studio! If you have a strong background in sales, leadership, and customer service, this is the perfect opportunity to make an impact in the fitness industry.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Training & development

What We’re Looking For

• Sales Expertise – 2+ years of fitness or relevant sales experience preferred. Confident in generating personal sales and leading a team of Sales Reps.
• Leadership & Accountability – Takes full responsibility for studio performance and consistently seeks improvement. Motivates the team to deliver outstanding classes and customer service.
• Revenue Growth – Manages multiple income streams, including memberships and retail.
• Strong Communicator – Excellent interpersonal skills in person, over the phone, and via email. Solid writing and grammar skills.
• Problem Solver & Results-Driven – Identifies areas for improvement and implements solutions effectively.
• Organized & Detail-Oriented – Proficient in data management, prioritization, and meeting deadlines.
• Trustworthy & Professional – Punctual, reliable, and able to handle confidential information with integrity.
• Tech-Savvy – Comfortable with computers and studio management software.
• Passion for Fitness – A genuine enthusiasm for health and wellness.

Previous management or supervisory experience is a plus!

Key Responsibilities

Sales & Membership Growth

• Contact leads to schedule Pilates intro classes and convert them into memberships.
• Generate leads through grassroots marketing and networking.
• Implement an effective sales process to maximize enrollment.
• Drive and retain memberships through exceptional service and engagement.

Studio Operations & Management

• Create a supportive, community-focused environment, where members feel valued and supported in reaching their fitness goals.
• Oversee and schedule studio staff, including instructors and front desk personnel.
• Manage the studio’s social media pages, ensuring new posts are created on a regular basis.
• Ensure that all staff members are up to date with trainings related to their job title.
• Ensure retail inventory is stocked and accurately counted.
• Maintain a clean, organized, and welcoming studio environment.
• Enforce company policies and procedures.
• Become proficient in Club Ready, including revenue reporting, attendance reports, etc.
• Hold monthly staff meetings to inform the team and instructors of studio happenings.

Customer Service & Community Engagement

• Provide an outstanding customer experience.
• Ensure all customers are billed correctly, including late-cancel or no-show fees.
• Plan and participate in community events, networking opportunities, and studio promotions.
• Strategically manage marketing campaigns to generate new leads.

Leadership & Growth

• Hire, train, and manage studio staff and instructors.
• Motivate and inspire the team to achieve business goals.
• Take on additional responsibilities as needed to support studio success.
• Evaluate staff on whether they are meeting their goals and responsibilities.

If you’re ready to lead a thriving Pilates studio and grow in a dynamic environment, apply today!

We are proud to be an Equal Employment Opportunity and affirmative action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.