General Manager

Brobston Group; San Francisco (CA); On-site; USD 117,000 - 143,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short & long-term disability

Paid time off

Employee discount/perks

Retirement plans with employer match

Job summary

Giorgio Armani is seeking a General Manager to lead a luxury retail store in San Francisco, guiding a diverse team and delivering an exceptional client experience. You will drive revenue, oversee merchandising and training, and ensure efficient operations while upholding brand standards.

You will lead by example, foster collaboration, and manage budgets and staffing to support store growth and client satisfaction in a fast-paced luxury environment.

Qualifications

• Minimum five (5) years of experience in similar retail management field.
• College/Post-Secondary degree preferred.
• Experience with buying & merchandising is preferred.
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports.
• Demonstrated experience in executing Sales Management Trainings and Presentations.
• Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint.
• Open availability and able to work a flexible schedule, including holidays, nights and weekends.
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset.
• Ability to travel when required, both domestic and international.

Responsibilities

• Lead end-to-end store management and inspire the sales team.
• Drive revenue through excellent client experience and effective merchandising.
• Oversee budgeting for labour and supply, ensuring efficient store operations.
• Collaborate on merchandising, marketing, and client relationship strategies.
• Communicate priorities clearly and cascade information throughout the team.

Skills

Retail leadership

Sales management

Communication skills

Merchandising experience

Budget management

Travel flexibility

Education

College/Post-Secondary degree

Tools

Retail POS systems

Office programs (Excel/Word/PowerPoint)

Job description

As the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a General Manager you will also provide input on merchandising, marketing, and client relationship strategies. Your presence daily on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve your store’s business. You will help shape and execute store strategies to build trusting relationships with clients and associates, to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. You will be responsible for the end-to-end management of the store and its team, including labour and supply budget.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Minimum Five (5) years of experience in similar retail management field
• College/Post-Secondary degree preferred
• Experience with buying & merchandising is preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports
• Demonstrated experience in executing Sales Management Trainings and Presentations
• Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset
• Ability to travel when required, both domestic and international

The appointed candidate will be offered a salary within the range of $130,000 plus the opportunity to participate on a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salaries will be negotiated based on relevant skills and experience.