General Manager-Airport

CC Holdings Restaurant Management Group; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Bonus programs

PTO

Insurance contributions

401(k)

Employee discounts

Growth opportunities

Job summary

CC Holdings Restaurant Management Group is seeking a qualified General Manager to lead operations at the Indianapolis Airport site. This role requires strong leadership, scheduling, inventory control, and profitability focus to drive guest satisfaction and sales goals.

The General Manager will oversee a team of 20+ employees, implement labor and cost controls, and uphold Heart Culture values across daily café operations, ensuring high-quality food and beverage experiences for guests during all

Qualifications

• Proven ability to increase sales and drive business growth.
• Strong team building and leadership skills.
• Experience with employee scheduling and labor management.
• Knowledge of product ordering, inventory management, and setting pars.
• Experience with P&L reconciliation and cost control.
• Excellent customer service and hospitality skills.
• Promotes and embodies the company’s “Heart Culture.”
• Provides an exceptional overall customer experience.

Responsibilities

• Oversee daily operations of the restaurant group locations.
• Lead and coach a management team of 20+ employees.
• Manage labor costs, food costs, and waste control.
• Ensure food quality standards and guest satisfaction.
• Develop staffing schedules and optimize shift coverage.
• Drive sales growth and achieve profitability targets.
• Uphold company policies and service standards.
• Collaborate with teams to deliver Heart Culture values.

Skills

Leadership

Staff management

P&L management

Customer service

Labor management

Food safety

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Description

We are looking for qualified, friendly, motivated, and detail-oriented General Managers — true leaders — to join our highly skilled and fast-growing management team!

CC Holdings Restaurant Group offers:

• Weekly pay
• Bonus programs
• PTO
• Insurance contributions
• 401(k)
• Employee discounts
• Growth opportunities

We are a locally owned and operated restaurant group with café locations throughout the Indianapolis area.

At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:

• Heartfelt
• Efficient
• Accountable
• Respectful
• Team-Oriented

We strive to build strong connections within the communities we serve while providing healthy food options, gourmet coffee, espresso drinks, and smoothies.

We believe that successful companies begin with strong leadership and exceptional employees.

Schedule & Location Details

This position is located at the Indianapolis International Airport and operates:

• Monday through Sunday (Nights and Weekends)
• 5:00 AM – 11 PM (Shifts Vary)

TARGET START DATE

The anticipated start date for this position can range from late late September through December, depending on hiring and onboarding timelines.

Requirements

• Proven ability to increase sales and drive business growth
• Strong team building and leadership skills
• Experience with employee scheduling and labor management
• Knowledge of product ordering, inventory management, and setting pars
• Experience with P&L reconciliation and cost control
• Excellent customer service and hospitality skills
• Promotes and embodies the company’s “Heart Culture.”
• Provides an exceptional overall customer experience
• Identifies operational challenges and coaches team members on solutions
• Consistently delivers high levels of service and hospitality
• Motivates team members to exceed customer expectations and sales goals
• Assists the team in achieving positive sales and profit trends
• Adheres to all company policies and procedures
• Proficient in all café operations, including food preparation, smoothies, specialty drinks, and prep work
• Demonstrates sound decision-making during uncertain or high-pressure situations
• Excellent communication and active listening skills
• Passionate and knowledgeable about food and hospitality
• Responds to opportunities and operational needs with urgency
• Technically proficient in Microsoft Office Suite
• Capable of managing a team of 20+ employees
• Experience overseeing daily operations
• Ability to manage labor costs, food costs, and waste control
• Ability to lead, coach, and develop a management team
• Ensures food quality standards and positive guest experiences

Position Qualifications

• Minimum of 5 years of experience in the food industry
• Minimum of 5 years of management experience