General Manager-Airport

CC Holdings, Inc.; Indianapolis (IN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Bonus programs

PTO

Insurance contributions

401(k)

Employee discounts

Growth opportunities

Job summary

CC Holdings Restaurant Group is seeking qualified General Managers to lead our Indianapolis-area cafés at the Indianapolis International Airport. The role demands strong leadership, sales growth, staffing oversight, and cost control, with a focus on delivering exceptional guest experiences.

Position involves managing 20+ employees, overseeing daily operations, and driving profit trends while maintaining Heart Culture values.

Qualifications

• Proven ability to increase sales and drive business growth
• Strong team building and leadership skills
• Experience with employee scheduling and labor management
• Knowledge of product ordering, inventory management, and setting pars
• Experience with P&L reconciliation and cost control
• Excellent customer service and hospitality skills
• Promotes and embodies the company’s “Heart Culture.”
• Provides an exceptional overall customer experience
• Identifies operational challenges and coaches team members on solutions
• Motivates team to exceed customer expectations and sales goals
• Assists the team in achieving positive sales and profit trends
• Adheres to all company policies and procedures
• Proficient in café operations, including food prep, smoothies, and drinks
• Demonstrates sound decision-making in high-pressure situations
• Excellent communication and active listening skills
• Passionate and knowledgeable about food and hospitality
• Responds to opportunities with urgency
• Technically proficient in Microsoft Office Suite
• Capable of managing a team of 20+ employees
• Experience overseeing daily operations
• Ability to manage labor costs, food costs, and waste control
• Ability to lead, coach, and develop a management team
• Ensures food quality standards and positive guest experiences

Responsibilities

• Oversee daily restaurant operations at Indianapolis Airport location
• Lead and develop a management team of 20+ employees
• Manage labor costs, food costs, and waste control
• Schedule staff and ensure coverage for nights and weekends
• Ensure high standards of food quality and guest experiences
• Coach team members to meet sales growth and service goals
• Monitor inventory, ordering, and pars levels
• Uphold company policies and HEART Culture

Skills

Leadership

Team building

Staff scheduling

P&L oversight

Tools

Microsoft Office

Job description

Description

We are looking for qualified, friendly, motivated, and detail-oriented General Managers — true leaders — to join our highly skilled and fast-growing management team!

CC Holdings Restaurant Group offers:

• Weekly pay
• Bonus programs
• PTO
• Insurance contributions
• 401(k)
• Employee discounts
• Growth opportunities

We are a locally owned and operated restaurant group with café locations throughout the Indianapolis area.

At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:

• Heartfelt
• Efficient
• Accountable
• Respectful
• Team-Oriented

We strive to build strong connections within the communities we serve while providing healthy food options, gourmet coffee, espresso drinks, and smoothies.

We believe that successful companies begin with strong leadership and exceptional employees.

Schedule & Location Details

This position is located at the Indianapolis International Airport and operates:

• Monday through Sunday (Nights and Weekends)
• 5:00 AM – 11 PM (Shifts Vary)

TARGET START DATE

The anticipated start date for this position can range from late late September through December, depending on hiring and onboarding timelines.

Requirements

• Proven ability to increase sales and drive business growth
• Strong team building and leadership skills
• Experience with employee scheduling and labor management
• Knowledge of product ordering, inventory management, and setting pars
• Experience with P&L reconciliation and cost control
• Excellent customer service and hospitality skills
• Promotes and embodies the company’s “Heart Culture.”
• Provides an exceptional overall customer experience
• Identifies operational challenges and coaches team members on solutions
• Consistently delivers high levels of service and hospitality
• Motivates team members to exceed customer expectations and sales goals
• Assists the team in achieving positive sales and profit trends
• Adheres to all company policies and procedures
• Proficient in all café operations, including food preparation, smoothies, specialty drinks, and prep work
• Demonstrates sound decision-making during uncertain or high-pressure situations
• Excellent communication and active listening skills
• Passionate and knowledgeable about food and hospitality
• Responds to opportunities and operational needs with urgency
• Technically proficient in Microsoft Office Suite
• Capable of managing a team of 20+ employees
• Experience overseeing daily operations
• Ability to manage labor costs, food costs, and waste control
• Ability to lead, coach, and develop a management team
• Ensures food quality standards and positive guest experiences

Position Qualifications

• Minimum of 5 years of experience in the food industry
• Minimum of 5 years of management experience