General Manager 6 - Food and Nutrition Service

KLM Careers; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare service provider in Washington, D.C. is seeking an experienced General Manager for Food and Nutrition Services to oversee daily operations at a prominent hospital. This role involves delivering high-quality food service, achieving financial targets, and developing client relationships. Candidates should possess a Bachelor's degree, with strong operations and leadership skills in a healthcare environment, as well as a commitment to patient care. The position requires 5 years of management experience and regulatory compliance understanding in D.C.

Qualifications

• Demonstrated strong leadership skills and supervisory experience.
• Commitment to Nursing Relationships and Patient Experience.
• Staff development engagement experience and regulatory compliance in DC.

Responsibilities

• Oversee day-to-day operations and deliver high-quality food service.
• Achieve company and client financial targets.
• Develop and maintain client and customer relationships.

Skills

Strong Operations

Finance

Patient Relations

Retail Management

Client Relations

Education

Bachelors Degree or equivalent experience

Job description

Overview

Washington D.C., District of Columbia, United States

About the job General Manager 6 - Food and Nutrition Service

General Manager 6 - Food and Nutrition Service

Washington, DC

Responsibilities

• The client is seeking an experienced General Manager 6 - Food and Nutrition Services to lead daily operations for our food team at MedStar Washington Hospital Center located in Washington, DC.
• MedStar Healths patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. This is a 900-bed hospital where the GM will lead the entire Food & Nutrition operations including patient meal services, retail, doctors lounge and catering.
• The client offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You’ll Do

• Have oversight of day-to-day operations.
• Deliver high quality food service.
• Achieve company and client financial targets and goals.
• Develop and maintain client and customer relationships.
• Develop strategic plans.
• Ensure Sodexo Standards are met.

What You Bring

• Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role.
• A true commitment to Nursing Relationships and the Patient Experience is needed.
• Staff development, engagement, and understanding of regulatory compliance in DC a plus.
• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.

Position Summary

Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations. Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day-to-day operations.

Key Duties

• Directs all contract services.
• Oversees management/administrative team who are responsible for special functions, cash control and payroll.
• Customer and client satisfaction
• Drives growth

Minimum Qualifications & Requirements

• Minimum Education Requirement - Bachelors Degree or equivalent experience
• Minimum Management Experience 5 years
• Minimum Functional Experience 5 years

Must Have

• Bachelors Degree or equivalent experience.
• A true commitment to Nursing Relationships and the Patient Experience is needed.
• Staff development, engagement, and understanding of regulatory compliance in DC a plus.
• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
• 5 years of management and functional experience.

Required Knowledge, Skills, and Abilities: (Companies ATS Questions) :

1. Do you have a Bachelors Degree or equivalent experience.
2. Do you have A true commitment to Nursing Relationships and the Patient Experience is needed.
3. Do you have Staff development, engagement, and understanding of regulatory compliance in DC a plus.
4. A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
5. General Manager Food & Nutrition leadership experience in a healthcare environment.
6. Do you have Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
7. Do you have 5 years of management and functional experience.
8. Must be a US Citizen or Green Card holder.