General Manager 5 - Food and Nutrition Services Washington, DC

ESR Healthcare; Washington (District of Columbia); On-site; USD 75,000 - 95,000; Full time

Job summary

A healthcare provider in Washington, DC is seeking an experienced General Manager for Food Services. This role involves overseeing all food operations at an academic teaching hospital, ensuring high-quality service delivery and regulatory compliance. Candidates should have a Bachelor's degree, at least 5 years of management experience in a healthcare environment, and possess strong leadership and financial management skills.

Qualifications

• 5+ years of management experience.
• Experience in a healthcare environment.
• Experience managing in a union environment.

Responsibilities

• Oversee day-to-day food service operations.
• Develop strategic plans and maintain client relationships.
• Ensure compliance with HACCP and regulatory standards.

Skills

Leadership skills

Strong communication skills

Client relationship management

Financial acumen

Customer service passion

Education

Bachelor’s Degree or equivalent experience

Job description

Overview

General Manager 5 - Food for MedStar Georgetown University Hospital, Washington, DC.

MedStar Georgetown is one of the D.C. area's oldest academic teaching hospitals. Sodexo is seeking an experienced leader with a passion for innovation, training, process improvement, and team building. This position oversees all food services for the 609 licensed hospital, including retail, patient, and catering services.

What You’ll Do

• Have oversight of day-to-day operations.
• Deliver high quality food services including retail, catering and patient meal management operations.
• Achieve company and client financial targets and goals.
• Develop and maintain client and customer relationships (i.e., comfortable in C-suite settings where communication skills are imperative when serving as top level site management).
• Develop strategic plans.
• Ensure HACCP, regulatory and standards compliance.

What You Bring

• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Experience managing in a union environment.
• Outstanding client relationship skills and strong financial acumen.
• The ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
• The ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
• Proficient in computer skills and report management experience.

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account. Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day-to-day operations.

Key Duties

• Directs all contract services.
• Oversees management/administrative team who are responsible for special functions, cash control and payroll.
• Customer and client satisfaction
• Drives growth
• Financial management

Minimum Qualifications & Requirements

• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience – 5 years
• Minimum Functional Experience – 5 years
• MUST HAVE:
• Bachelor’s Degree or equivalent experience.
• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Experience managing in a union environment.
• Proficient in computer skills and report management experience.
• 5 years of management and functional experience.