General Manager - 311

Premium Velocity Auto DBA Jiffy Lube; Virginia Beach (VA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid Time Off

Bonuses

Employee discounts

Job summary

Premium Velocity Auto (PVA) / Jiffy Lube in Virginia Beach, VA seeks a hands-on General Manager to lead a fast-paced automotive service center. You will supervise daily operations, drive customer satisfaction, and develop a high-performing team while ensuring profitability and adherence to company standards.

This leadership role requires strong communication, operational excellence, and the ability to manage safety, OSHA and environmental compliance, with a focus on growth and exceptional

Qualifications

• 1+ year of retail service management experience.
• Strong English communication skills (written and verbal).
• Comfortable using computers and documentation systems.

Responsibilities

• Open/close the store and maintain a professional workspace.
• Hire/train/schedule coach team members and conduct performance reviews.
• Drive sales, profitability, and customer retention.
• Oversee cash handling, reconciliation, and deposits.

Skills

Leadership

Communication

Customer service

Retail operations

Team development

Education

High school diploma

Job description

Jiffy Lube Is Hiring for a General Manager!

Lead a High-Performance Team and Accelerate Your Career!

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people-focused General Manager to lead a fast-paced automotive service center. If you're a strong communicator, team builder, and operational leader, this role is for you!

Position: General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability -- all while upholding PVA and Jiffy Lube standards.

This is a hands-on leadership role for someone who thrives in a dynamic, customer-driven environment.

What You'll Do (High-Impact Responsibilities)

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members -- including performance evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Report workers' compensation claims
• Perform additional tasks assigned by the District Manager

Requirements

• Valid U.S. driver's license; authorized to work in the U.S.
• 1+ year of retail service management experience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi-outdoor work environments
• High school diploma or equivalent

Qualifications

• Strong customer service and communication skills
• Dependable leadership with attention to detail
• Growth-minded, willing to train and develop
• Ability to multitask in a fast-paced environment
• Strong safety awareness

Full-Time Benefits

• Employer/employee-funded medical, dental, and vision plans
• Prescription coverage + telemedicine
• Employer-funded basic life and AD&D
• Paid Time Off
• 401(k) with company match
• FSA and Dependent Care FSA

Added Perks

• Bonuses for Jiffy Lube University (JLU) training completion
• Monthly performance-based bonuses
• Employee discounts on parts and services
• Employee Assistance Program
• Will preparation + travel assistance

Ready to Lead With Impact?

Bring your leadership, drive, and passion for people -- we'll bring the growth, support, and opportunity.

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location(s)

0311 - 6365 Indian River Rd, Virginia Beach, VA