General Manager - 1984

Premium Velocity Auto DBA Jiffy Lube; Hendersonville (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Paid Time Off

Employee discounts

Job summary

Premium Velocity Auto / Jiffy Lube is seeking a dynamic General Manager to lead a fast-paced automotive service center. You will guide a high-performance team, uphold service standards, and drive profitability while delivering an outstanding customer experience.

This hands-on leadership role emphasizes hiring, training, scheduling, coaching, safety, and daily operations. If you excel at communication, team development, and problem solving, apply today to accelerate your career with PVA.

Qualifications

• Experience in retail service management or equivalent.

Responsibilities

• Open and close the store and maintain a professional workspace.
• Hire, train, schedule, and coach team members with evaluations.
• Drive financial performance: sales, profitability, and retention.
• Oversee cash handling, deposits, and reconciliations.
• Complete sales and employee records paperwork.
• Monitor inventory and manage supply orders.
• Deliver excellent customer service and resolve escalations.
• Assist with automotive maintenance and vehicle operations.
• Enforce safety standards and OSHA compliance.
• Report workers' comp claims and support the District Manager.

Skills

Leadership

Communication

Customer service

Team building

Budgeting

Sales optimization

Safety awareness

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

MS Office

Job description

Jiffy Lube Is Hiring for a General Manager!

Lead a High-Performance Team and Accelerate Your Career!

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people-focused General Manager to lead a fast-paced automotive service center. If you're a strong communicator, team builder, and operational leader, this role is for you!

Position: General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability -- all while upholding PVA and Jiffy Lube standards.

This is a hands-on leadership role for someone who thrives in a dynamic, customer-driven environment.

What You'll Do (High-Impact Responsibilities)

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members -- including performance evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Report workers' compensation claims
• Perform additional tasks assigned by the District Manager

Requirements

• Valid U.S. driver's license; authorized to work in the U.S.
• 1+ year of retail service management experience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi-outdoor work environments
• High school diploma or equivalent

Qualifications

• Strong customer service and communication skills
• Dependable leadership with attention to detail
• Growth-minded, willing to train and develop
• Ability to multitask in a fast-paced environment
• Strong safety awareness

Full-Time Benefits

• Employer/employee-funded medical, dental, and vision plans
• Prescription coverage + telemedicine
• Employer-funded basic life and AD&D
• Paid Time Off
• 401(k) with company match
• FSA and Dependent Care FSA

Added Perks

• Bonuses for Jiffy Lube University (JLU) training completion
• Monthly performance-based bonuses
• Employee discounts on parts and services
• Employee Assistance Program
• Will preparation + travel assistance

Ready to Lead With Impact?

Bring your leadership, drive, and passion for people -- we'll bring the growth, support, and opportunity.
Apply today and take the next step in your career!

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location(s)

1984 - 1015 W Main St, Hendersonville, TN