General Manager - 857

Socket.dev; Tennessee; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Paid Time Off

Bonuses based on performance

Employee discounts

Job summary

Jiffy Lube - Premium Velocity Auto is hiring a General Manager to lead a fast-paced automotive service center. You will oversee daily operations, deliver exceptional customer service, and drive profitability while upholding brand standards.

This hands-on leadership role emphasizes people development, scheduling, financial performance, safety compliance, and a culture of high performance. Strong communicators with retail service management experience thrive here.

Qualifications

• Strong leadership and team-building abilities.
• Experience in retail service management and KPIs.
• Excellent written and verbal English communication.

Responsibilities

• Open and close the store while keeping a clean, organized workspace.
• Hire, train, schedule, and coach team members with evaluations.
• Drive financial performance through sales growth and profitability.
• Oversee cash handling, reconciliation, and deposits.
• Ensure safety standards and OSHA/compliance adherence.
• Deliver outstanding customer service and resolve escalations.

Skills

Leadership

Customer service

Communication

Education

High school diploma or equivalent

Job description

Jiffy Lube Is Hiring for a General Manager!

Lead a High-Performance Team and Accelerate Your Career!

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people-focused General Manager to lead a fast-paced automotive service center. If you're a strong communicator, team builder, and operational leader, this role is for you!

Position: General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability -- all while upholding PVA and Jiffy Lube standards.

This is a hands-on leadership role for someone who thrives in a dynamic, customer-driven environment.

What You'll Do (High-Impact Responsibilities)

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members -- including performance evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Report workers' compensation claims
• Perform additional tasks assigned by the District Manager

Requirements

• Valid U.S. driver's license; authorized to work in the U.S.
• 1+ year of retail service management experience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi-outdoor work environments
• High school diploma or equivalent

Qualifications

• Strong customer service and communication skills
• Dependable leadership with attention to detail
• Growth-minded, willing to train and develop
• Ability to multitask in a fast-paced environment
• Strong safety awareness

Full-Time Benefits

• Employer/employee-funded medical, dental, and vision plans
• Prescription coverage + telemedicine
• Employer-funded basic life and AD&D
• Paid Time Off
• 401(k) with company match
• FSA and Dependent Care FSA

Added Perks

• Bonuses for Jiffy Lube University (JLU) training completion
• Monthly performance-based bonuses
• Employee discounts on parts and services
• Employee Assistance Program
• Will preparation + travel assistance

Ready to Lead With Impact?

Bring your leadership, drive, and passion for people -- we'll bring the growth, support, and opportunity.

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.