General Manager #2100

Fivestar; Buckner (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

FiveStar store in Buckner, KY requires a hands-on General Manager to supervise daily operations across accounting, marketing, customer service, HR, and food service while guiding the store team to meet company objectives.

Responsibilities include staff training, merchandising, policy enforcement, inventory control, labor management, food service oversight, and reviewing P&L to boost store results.

Qualifications

• Proven ability to manage store operations and staff.
• Experience in customer service, management, and food service responsibilities.
• Ability to train and mentor store team and enforce company policies.

Responsibilities

• Oversee daily store operations including service, inventory, and merchandising.
• Lead, train, and supervise store staff to meet performance goals.
• Review financial statements and implement actions to improve store performance.
• Ensure compliance with labor budgets, safety, and loss prevention policies.

Skills

Customer service

Retail management

Food service

Team leadership

Education

High school diploma or equivalent

Job description

FiveStar #2100
KY-146
Buckner, KY 40010, USA

Description

General Summary: General Managers are responsible for the overall operations the store they are assigned to, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands-on in daily operations.


• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.


• Ensures timely and thorough training of store team.


• Effectively addresses issues at store level to assure long-term problem resolution.


• Educates store team and follows up on policies and communications.


• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).


• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).


• Ensures inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.


• Oversee food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.


• Review P&L statements and implement changes to improve store performance.

Minimum Qualifications:

• High school diploma, GED, or equivalent experience.


• 1+ years of retail management experience or equivalent educational background.


• A valid driver’s license.


• Must be at least 18


• Professional appearance and a positive attitude.


• Team player, customer focused, honest, hardworking, and excellent attendance.


• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.


• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.


• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.