Assistant Manager #9860

Fivestar; Springfield (KY); On-site; USD 42,000 - 52,000; Full time

Job summary

FiveStar in Springfield, KY is seeking an Assistant Manager to support the General Manager in daily store operations, including customer service, inventory, training, and administrative tasks. This role requires flexibility across shifts and weekends.

You will help manage staffing, monitor sales, assist in food service areas, uphold safety and quality standards, and step in as acting manager when needed. Join a team-focused environment with growth opportunities and a strong guest-service focus.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience or equivalent education.
• Proficient in customer service, management and food service responsibilities.

Responsibilities

• Assist in managing the store in partnership with the General Manager.
• Lead and train store team and ensure policies are followed.
• Oversee merchandising, inventory levels and pricing/signage.
• Support in accounting, paperwork and POS operations.
• Ensure safety, labor, and food service guidelines are followed.
• Act as store lead in GM's absence and monitor P&L basics.

Skills

Customer service

Management

Food service

Education

High School Diploma or GED

Job description

FiveStar #9860
810 Bardstown Road
Springfield, KY 40069, USA

Description

General Summary: The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.