General Manager #9880

FiveStar Food Mart; Kentucky; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

FiveStar Food Mart is seeking a General Manager for our Kentucky store. This role oversees all store operations, including customer service, staff supervision, and daily accounting tasks. You will partner with the team to ensure policy adherence and successful service delivery.

The position requires strong management, a transparent approach to training, and the ability to maintain inventory, pricing, and promotions while meeting labor budgets and safety guidelines.

Qualifications

• High school diploma or GED or equivalent experience.
• 1+ years of retail management experience or equivalent.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and a positive attitude.

Responsibilities

• Oversee store operations and staff to ensure policy compliance.
• Collaborate with team to deliver excellent customer service.
• Train store staff and ensure adherence to procedures.
• Monitor inventory levels, pricing, signage, and promotions.
• Review P&L statements and implement improvements.
• Maintain safety and loss-prevention guidelines.

Skills

Customer service

Management

Food service

Team player

Attendance

Education

High school diploma or GED

Tools

Basic Computer Skills

Job description

FiveStar #9880
110 East 4th Street
Tompkinsville, KY 42167, USA

Description

General Summary: General Managers are responsible for the overall operations the store they are assigned to, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands‑on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Ensures timely and thorough training of store team.
• Effectively addresses issues at store level to assure long‑term problem resolution.
• Educates store team and follows up on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Ensures inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Oversee food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Review P&L statements and implement changes to improve store performance.

Minimum Qualifications:

• High school diploma, GED, or equivalent experience.
• 1+ years of retail management experience or equivalent educational background.
• A valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.