General Manager(08947) - 8551 Hwy 56 West

Domino's; Louisburg (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Domino's in Louisburg, NC is seeking a Store Operations Leader to supervise delivery drivers and guest services, ensuring fast, accurate orders. You will manage opening/closing routines, deposits, inventory, and daily staffing while upholding brand standards and a strong sense of teamwork.

You will coordinate with managers to optimize store performance, forecast product needs, and train GMIT on all aspects of operations. A customer-focused, energetic leader is the goal.

Responsibilities

• Lead a team of delivery drivers and guest services to ensure orders are expedited quickly and correctly.
• Oversee end-of-night deposits and nightly product inventory counts.
• Prepare store for opening and ensure readiness to receive orders on time.
• Foster urgency and maintain Dominos standards in operations and grooming.
• Coordinate with managers to run total store operations and communicate operational needs.
• Plan product and ingredient needs for bi-weekly commissary and beverage deliveries.
• Train staff on all aspects of store operations and schedule management.
• Schedule staff to match daily business needs and handle end-of-shift cash handling.

Skills

Team leadership

Staff scheduling

Customer service

Inventory management

P&L literacy

Tools

POS/order entry system

Job description

Job Description

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Ensure the store is running according to Domino’s Operation Evaluation Review standards
• Oversee total store operations
• Communicate with other managers and staff regarding any aspect that impacts business operations
• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
• Actively training the GMIT on all aspects of store operations
• Maintain staffing levels that mirror the needs of business at any point of the day
• Creating and maintaining an employee schedule based upon labor needs
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Ensure vehicle used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Ability to read and understand P&L ledger
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

properly box products for delivery or carryout

• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun