General Manager

Workstream; Wyoming (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

McAlister's is seeking a General Manager to oversee daily restaurant operations, ensuring safety, quality and compliance while leading scheduling and cost control. This role demands strong guest service, leadership, and team-building abilities.

Requires 2+ years in casual dining, familiarity with deli/food service management is a plus, and a Servsafe credential or ability to obtain one. We offer growth opportunities in a hospitality‑driven environment.

Qualifications

• A minimum of 2 years’ current experience in the Casual Restaurant industry is required.
• Experience in a deli or food service management role is preferred.
• High School Diploma or GED required; an associate’s or a bachelor’s degree is preferred.
• Servsafe License preferred, or able to obtain a State‑approved license – must be maintained per State Mandates.
• Availability to work within open hours (evenings, holidays, weekends).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Maintain a well-groomed appearance and follow uniform standards.
• Display a positive and outwardly friendly attitude towards all guests – Live the McAlister’s Touch.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

Responsibilities

• Oversee every aspect of restaurant operations, ensuring safety, quality, and compliance with company standards.
• Lead daily decision-making, scheduling, and maintaining high levels of cleanliness and service.
• Guide and develop team members, control costs, and implement improvements to drive results.
• Protect company assets while delivering an exceptional guest experience.

Skills

Customer service

Leadership

Multitasking

Communication

Time management

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

Servsafe License

Job description

Tossing around the idea of a new career?

We're adding members to our family! We know our company is only as strong as our people, which is why we’re committed to providing our associates with a work environment that encourages and supports innovation, inclusion, and fun.

What You’ll Get (Benefits):

A fresh start to your career begins here! Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) and Mileage care allowance – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Great food brings us together!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

We're passionate about bringing people together with genuine hospitality and that "little something extra". We strive to provide our guests with the feeling of a warm welcome, friendly conversation, or just being there to lend a helping hand. We may be in the food industry, but we're in the people business.

As a General Manager, you’ll oversee every aspect of restaurant operations, ensuring safety, quality, and compliance with company standards. You’ll take the lead on daily decision‑making, scheduling, and maintaining high levels of cleanliness and service. In this role, you’ll guide and develop team members, control costs, and implement improvements to drive results while protecting company assets and delivering an exceptional guest experience. Success in this position requires excellent customer service skills, a friendly and approachable demeanor, and strong leadership ability to motivate and inspire a team.

What You’ll Bring (Requirements):

• A minimum of 2 years’ current experience in the Casual Restaurant industry is required.
• Previous experience in a deli or food service management role is preferred. Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Servsafe License preferred, or able to obtain a State‑approved license – must be maintained per State Mandates.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Ability to multitask and prioritize tasks in a fast‑paced environment.
• Maintain a well‑groomed appearance and follow uniform standards.
• Display a positive and outwardly friendly attitude towards all guests – Live the McAlister’s Touch.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

We are an Equal Opportunity Employer.

Tossing around the idea of a new career?
We're adding members to our family! We know our company is only as strong as our people, which is why we’re committed to providing our associates with a work environment that encourages and supports innovation, inclusion, and fun.
A fresh start to your career begins here! Embark on a career that promotes growth and supports flexible schedules.