General Manager

Nothing Bundt Cakes #173; Westerville (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Great operating hours

Cake discounts

Fun work environment

Make new friends

Community joy

Job summary

Nothing Bundt Cakes is seeking a General Manager in Westerville, OH, to lead daily bakery operations, ensure premier guest service, and drive profitable growth. You will manage cake production, brand presentation, and inventory while upholding NbC core values and a joyful community presence.

The role requires 1–3 years of leadership in retail/hospitality, strong P&L understanding, and team-building ability.

Qualifications

• Leadership experience in retail/foodservice settings.
• Ability to hire and develop teams while meeting financial goals.
• Proficient with MS Office and adaptable to new tech.

Responsibilities

• Direct day-to-day operations and guest experience.
• Lead and develop store team, delegate duties.
• Manage schedules, inventory, and costs.
• Drive sales and profitability.

Skills

Retail math

P&L principles

Guest focus

Interpersonal skills

Delegation

Organization

Problem solving

Learning agility

Education

High school diploma or GED

Food safety training certificate

Post-secondary education is a plus

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibitsstrong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.