General Manager

Nothing Bundt Cakes - San Diego; El Cajon (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Cake discounts

Great hours

Fun workplace

Promotion opportunities

Community celebration

Job summary

Nothing Bundt Cakes in San Diego seeks a General Manager to lead daily bakery operations, manage guest experience, cake production, inventory and brand presentation. You will guide the team, drive sales and profitability while maintaining the warm NbC atmosphere and high-quality cakes.

Applicants should have 1–3 years of leadership in retail/hospitality/foodservice, basic financial literacy, and a customer-focused mindset. Strong communication and organizational skills are essential.

Qualifications

• Leadership experience in retail, hospitality or foodservice.
• Ability to analyze business data and act on findings.
• Guest-focused leadership with clear communication and team motivation.
• Strong delegation, organization and follow-up skills.
• Problem-solving mindset with action planning.
• Growth mindset and agility to learn new skills.

Responsibilities

• Direct the team and day-to-day operations of the bakery.
• Oversee guest experience, cake production, and brand presentation.
• Manage work environment, inventory control and costs.
• Drive sales and profitability while maintaining quality.
• Uphold Nothing Bundt Cakes core values in daily operations.
• Support promotion opportunities and community engagement.

Skills

Leadership

Guest focus

Interpersonal comms

Delegation

Organization

Problem solving

Learning agility

Retail math & P&L

Education

High school diploma or GED

Post-secondary education a plus

Foodservice safety training certificate

Leadership experience 1-3 years

Job description

At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.
• And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Knowledge, Skills and Abilities:

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibitsstrong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.