General Manager

Nothing Bundt Cakes; Baton Rouge (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Nothing Bundt Cakes in Baton Rouge is seeking a General Manager to lead the team and oversee daily operations. The General Manager ensures the highest-quality cakes and an excellent guest experience while driving sales and profitability.

The ideal candidate will have leadership experience in retail or hospitality, a knack for problem-solving, and strong interpersonal skills. Flexibility with shifts is essential. Join us in bringing joy every day!

Qualifications

• 1-3 years of leadership experience in retail, hospitality or foodservice industries.
• Successfully hires, develops teams, and achieves financial objectives.
• Flexibility to work various shifts including early mornings, evenings, weekends, and holidays.

Responsibilities

• Direct team and daily operations, ensuring guest satisfaction and cake quality.
• Manage P&L and inventory control to drive sales and profitability.
• Create a superior service environment and foster team commitment.

Skills

Retail math and P&L principles

Interpersonal skills

Delegation and performance management

Problem-solving

Learning agility

Education

High school diploma or GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serve as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. There is no shortage of opportunities for promotion and personal growth while bringing joy to people every day.

Knowledge, Skills and Abilities

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem‑solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements

• High school diploma or GED; post‑secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Other Requirements

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.