General Manager

Nothing Bundt Cakes #34; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Job summary

Nothing Bundt Cakes seeks a General Manager to lead daily bakery operations, guest experience, cake production and brand presentation. You’ll drive sales, profitability and a warm, welcoming environment while upholding NbC values and promoting team growth.

You’ll manage people, schedules and inventory, with a focus on superior service and community engagement. Promotion opportunities exist within a growing brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1–3 years of leadership experience in retail, hospitality or foodservice.
• Proven success in hiring and developing teams and achieving financial goals.
• Experience setting productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training or willingness to obtain within 30 days.
• Basic proficiency in Word, Excel and Outlook; comfortable learning new tech.

Responsibilities

• Direct the team and day-to-day operations, including guest experience, cake production, branding, and merchandising.
• Drive sales and profitability while maintaining high-quality cakes and a welcoming environment.
• Ensure strong guest service, staff development and adherence to NbC core values.
• Manage P&L, inventory control, scheduling and cost management.

Skills

Leadership experience

Guest experience focus

P&L management

Inventory control

Team motivation

Delegation

Communication

Organizational skills

Problem solving

Education

High school diploma or GED

Post-secondary education a plus

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary

At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying.

The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Here are some others:

We have great operating hours

Cake discounts. Yummm!

This job is fun. It’s literally a piece of cake!

This is a great place to make new friends!

We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibitsstrong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.