General Manager

Nothing Bundt Cakes; San Diego (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Great operating hours

Cake discounts

Job summary

Nothing Bundt Cakes in San Diego is seeking a General Manager to oversee daily bakery operations, deliver an outstanding guest experience, and drive sales and profitability.

You will lead the team, manage cake production, inventory and brand presentation while maintaining NbC values and a warm, welcoming atmosphere.

This role offers growth within a growing brand and the chance to bring joy to guests and the community every day.

Qualifications

• High school diploma or GED required; post‑secondary education is a plus.
• 1–3 years of leadership experience in retail, hospitality or foodservice.
• Demonstrated success in hiring and developing teams and achieving financial objectives.
• Experience creating productivity goals, inventory par levels and team schedules.
• Foodservice safety training certificate (or ability to obtain within 30 days).
• Proficiency with Microsoft Word, Excel and Outlook; comfortable with new technologies.

Responsibilities

• Drive sales and profitability while ensuring high-quality cakes and superior service.
• Direct guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control.
• Lead and develop a motivated team with strong communication and organizational skills.
• Manage scheduling, staffing, inventory costs and productivity goals.
• Ensure compliance with safety standards and company policies.

Skills

Retail math

P&L analysis

Guest service

Team leadership

Delegation

Communication

Organizational skills

Problem solving

Learning agility

Data interpretation

Education

High school diploma or GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serve as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. As part of this successful and growing brand, there is no shortage of opportunities for promotion, personal growth and bringing joy to people every day.

Benefits

• Great operating hours
• Cake discounts

Knowledge, Skills and Abilities

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements

• High school diploma or GED; post‑secondary education is a plus.
• 1–3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.