General Manager

Get Air Waterloo; Waterloo (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k)

Paid holidays

Job summary

Get Air Waterloo is hiring a General Park Manager to lead daily operations at the Waterloo trampoline park. You will supervise a team, hire and train staff, and drive profitability by meeting KPIs while maintaining a safe, fun environment for guests.

The ideal candidate has a bachelor’s degree or 2+ years of management experience, strong decision making and communication skills, and the stamina to work nights, weekends, and holidays. Expect base pay plus tips and bonuses.

Qualifications

• Bachelor’s degree or 2+ years of management experience.
• Ability to work nights, weekends, and some holidays.
• Stand and walk for long periods; lift up to 50 pounds.
• Strong decision making and communication skills.
• Experience in leading a team and managing park operations.

Responsibilities

• Oversee park operations; manage, hire, and train employees.
• Meet/exceed KPIs to increase park profitability.
• Clean and maintain equipment and the building.
• Handle customer service issues and vendor orders.
• Market the business to the community.

Skills

Decision making

Communication (oral & written)

Conflict management

Customer service

Organization

Education

Bachelor’s degree

2+ years management experience

Job description

Description

Get Air Trampoline Park in Waterloo is looking for a General Park Manager! At Get Air, you’ll have the opportunity to work in a fast-paced environment that’s all about fun. You will lead a team that creates lasting memories for customers by providing a safe, healthy, and fun family experience.

With more than 60 locations throughout the United States, Canada, Belgium, and Japan, Get Air knows how to have fun. If you’ve never been to one of our parks before, imagine a combination of wall-to-wall trampolines, ninja obstacle courses, foam pits, trampoline dodgeball, and more.

On a day-to-day basis, the General Park Manager can expect to oversee all park operations; manage, hire, and train employees; strive to meet and exceed key performance indicators to increase park profitability; clean and maintain equipment and the building; buy and order operating supplies through various vendors; handle customer service issues; control park expenses; and reach out to community members to market the business.

We’re looking for someone great with decision making, oral and written communication, conflict management, customer service, and organization. The ideal candidate would have a bachelor’s degree or two or more years of management experience. The General Park Manager will be required to work nights and weekends, as well as some major holidays. The individual will need to be able to stand and walk for long periods and lift and carry up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The General Park Manager can expect to earn up to $85,000/year ($65,000-$75,000/year base salary plus tips, bonuses, and commissions on top of their regular wages, making earning potential limitless.

• health, dental, and vision insurance
• paid time off
• 401(k)
• paid holidays