General Manager

Taco-Bell; Village of Dansville (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Scholarship programs for continuing教育?

Career advancement and professional

Free meals

Job summary

Taco Bell in New York is seeking a Restaurant General Manager to lead a dynamic team, recruit and train top performers, and uphold the brand’s standards. You’ll set the example, mentor managers, and push for continuous improvement.

The GM will manage scheduling, budgets, and customer experience, using CHAMPS, and will drive profitability while maintaining a vibrant, inclusive culture.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a track record in recruiting and training.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads.
• Develop and oversee comprehensive training plans, mentoring managers and trainers.
• Strategically schedule staff to optimize customer service and coach CHAMPS standards.
• Analyze the restaurant’s financial performance, manage the budget, and maximize profitability.
• Engage with customers to resolve issues and ensure a positive experience.

Skills

People management

P&L analysis

Digital tools & platforms

Excellent communication

Restaurant maintenance knowledge

Recruiting & training

Change management

Job description

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payPay Range: $23 per hour - $28 per hourBonus potentialScholarship programs for continuing educationCareer advancement and professional developmentFree meals