General Manager

Taco-Bell; Village of Warsaw (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Free meals

Bonus potential

Scholarship programs for continuing教育

Career advancement and professional开发

Job summary

Taco Bell is seeking a Restaurant General Manager in Warsaw, NY. You will recruit, onboard, and train a top team, mentor managers, and drive customer excellence while guarding profitability.

Lead scheduling, coach on CHAMPS standards, resolve conflicts, and engage customers to maintain a strong brand experience. Embrace equity and inclusion and promote staff development and career growth.

Qualifications

• 5 years in restaurant or retail management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills in written, verbal and interpersonal contexts.
• Champions Taco Bell culture and values, with focus on Equity, Inclusion and Belonging.
• Experienced in recruiting and training both high and under-performing employees.

Responsibilities

• Recruit, onboard, and conduct orientations for Team Members and Shift Leads.
• Develop a comprehensive training plan and mentor managers and staff.
• Recognize and reward outstanding performance and foster inclusion.
• Address and resolve conflicts to maintain a positive work environment.
• Engage with customers to resolve issues and ensure a positive experience.
• Strategically schedule staff and coach on CHAMPS standards.
• Analyze financial performance, manage budget, and maximize profitability.
• Stay informed about competitors and enhance digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication

Restaurant maintenance

Change management

Talent recruitment

Training & development

Equity & inclusion

Job description

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payPay Range: $23 per hour - $28 per hourBonus potentialScholarship programs for continuing educationCareer advancement and professional developmentFree meals