General Manager

Xfinity Live!; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Palm Tree Club in Kansas City, MO, is seeking a General Manager to oversee daily operations, uphold a premier customer experience, and drive profitability. You will manage staff, vendors, and financials, ensuring exceptional service and a vibrant nightlife atmosphere.

The role requires strong leadership, a background in restaurant/nightclub management, and a passion for teaching and improving team performance. Evening, weekend, and holiday availability is expected.

Qualifications

• High School Diploma or GED required; college degree preferred in restaurant management.
• At least 5 years of restaurant/nightclub management experience; multi-unit a plus.
• Fluent English required; other languages are a plus.

Responsibilities

• Oversee day-to-day venue operations following company policies and guidelines.
• Maintain professional venue image including cleanliness, uniforms, and appearance standards.
• Manage service contracts with outside vendors and third-party entertainment.
• Prepare operations statements and financial disclosures and take corrective actions as needed.
• Control cash handling, inventory, labor, and financial reporting to protect venue profits.
• Ensure deposits are made, cash secure, and cash handling processes are accurate.
• Oversee inventory counts, cost of goods sold, and nightly reports.
• Address customer service needs to uphold high service standards.
• Recruit, interview, hire, train, and supervise staff; discipline when necessary.
• Ensure staff training and safety; provide a safe guest and working environment.
• Represent the venue professionally to the community, businesses, and media.

Skills

People management

Leadership

Communication

Time management

Fluent English

Flexibility

Education

High School Diploma or GED

Bachelor’s degree in restaurant management or equivalent

Job description

MO Palm Tree Club
14 E 14th St
Kansas City, MO 64106, USA

MO Palm Tree Club
14 E 14th St
Kansas City, MO 64106, USA

Located at the Power & Light District, Palm Tree Club is a chic venue bringing together elevated dining and pleasure with an exciting, captivating, and vibrant ambiance seamlessly merging into one unique experience.

Indulge in an unparalleled culinary and entertainment experience at Palm Tree Club, offering upscale coastal cuisine and vibrant nightlife centered around laid-back luxury. Celebrate the night away at our rooftop lounge and enjoy meticulously curated sounds provided by some of music’s biggest names.

Bring your crew to enjoy the fun and refined atmosphere of Palm Tree Club’s vacation-like setting.

General Manager Responsibilities include, but are not limited to:

• Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
• Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
• Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
• Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
• Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
• Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
• Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
• Respond to customer service needs to provide the highest standards of service.
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.

General Manager Qualifications

• High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
• At least 5 years' experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
• Must speak fluent English, other languages preferred.
• Good people management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail oriented and have a passion for teaching others.
• Exceptional time management and organization skills.
Ability to work a flexible work schedule to include evenings, weekends and holidays.
• Must be at least 21 years of age.

The General Manager position requires the ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds.
• Moving about the venue safely and efficiently.
• Handling food, objects, products and utensils.
• Bending, stooping and kneeling.

Qualifications

Skills

Behaviors

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Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.