General Manager

Live! Hospitality & Entertainment; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Palm Tree Club is seeking a General Manager to oversee daily venue operations, ensuring premium service and adherence to brand standards. Lead culinary, bar, and entertainment teams while managing budgets and vendor contracts for a cohesive guest experience.

The role requires strong leadership, a proven restaurant/nightclub background, and the ability to work evenings, weekends, and holidays in a dynamic, hospitality-driven setting.

Qualifications

• Bachelor's degree preferred in restaurant management.
• Minimum 5 years in restaurant/nightclub management.
• Fluent English required; other languages a plus.
• Strong leadership and team-building abilities.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily venue operations in line with company policies.
• Maintain professional image, cleanliness, and standards.
• Manage contracts with vendors and entertainment directors.
• Prepare ops statements and financial disclosures.
• Control inventory, labor, and cash handling; ensure deposits are secure.
• Recruit, train, and supervise management staff.
• Ensure safe working and guest environment.
• Represent the venue to community and media.

Skills

People management

Leadership

Communication

Time management

Organizational skills

Education

High School Diploma or GED

Bachelor’s degree in restaurant management or related field

Job description

Located at the Power & Light District, Palm Tree Club is a chic venue bringing together elevated dining and pleasure with an exciting, captivating, and vibrant ambiance seamlessly merging into one unique experience.

Indulge in an unparalleled culinary and entertainment experience at Palm Tree Club, offering upscale coastal cuisine and vibrant nightlife centered around laid-back luxury. Celebrate the night away at our rooftop lounge and enjoy meticulously curated sounds provided by some of music’s biggest names.

Bring your crew to enjoy the fun and refined atmosphere of Palm Tree Club’s vacation-like setting.

General Manager Responsibilities Include, But Are Not Limited To

• Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
• Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
• Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
• Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
• Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
• Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
• Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
• Respond to customer service needs to provide the highest standards of service.
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.

General Manager Qualifications

• High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
• At least 5 years' experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
• Must speak fluent English, other languages preferred.
• Good people management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail oriented and have a passion for teaching others.
• Exceptional time management and organization skills.
• Ability to work a flexible work schedule to include evenings, weekends and holidays.
• Must be at least 21 years of age.

The General Manager position requires the ability to perform the following

• Carrying or lifting items weighing up to 75 pounds.
• Moving about the venue safely and efficiently.
• Handling food, objects, products and utensils.
• Bending, stooping and kneeling.