General Manager

Jersey Mike's Subs; Napa (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent restaurant chain in California is seeking a dedicated Manager to oversee store operations and lead a team. You will ensure exceptional service and compliance with safety standards while fostering a positive team environment. Ideal candidates should have strong leadership and communication skills, with at least 2 years of experience in quick service restaurants. Join our dynamic team and contribute to a culture of giving while delivering quality products to our guests.

Qualifications

• Ability to work a 40+ hour week.
• At least 18 years of age.
• Must be able to perform and train others.
• Experience in a fast-paced environment.
• Ability to organize and prioritize tasks.

Responsibilities

• Oversee in-store operations and staffing.
• Ensure compliance with safety and quality standards.
• Maintain a productive and clean store environment.
• Assist in managing customer loyalty programs.

Skills

Leadership

Communication

Conflict resolution

Time management

Job description

We are looking for a Manager to join our team.!

Our perfect candidate must be a true leader, with an unwavering passion for taking care of our team members and guests better than anyone out there. A person who always seeks knowledge and goes above and beyond to obtain results in his/her business. Someone who takes pride in ensuring that our guests receive only the highest levels of quality and service each and every time they visit.

Responsibilities:

• Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling and brand compliance.
• Managers lead by example in following all company directives, such as signing up Shore Point customers, engaging current rewards customers and ensuring the entire team follows suit on a daily basis to assist in growing loyalty base and retention.
• The Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently, keeping them productive and cleaning/prepping during slow times.
• Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity.
• Managers must have excellent communications skills utilizing emotional intelligence, conflict resolution, and self control while communicating with peers, team members, and owners.
• Managers help set the stage for the atmosphere of the team. They foster an efficient workplace bridled with fun, energy, problem-solving, and assist team members to reach their own highest potential in their current position.

Requirements:

• Ability to work a 40+ hour week
• At least 18 years of age
• Must be able to perform, teach and train all aspects of assistant manager, line employee positions, as needed
• Ability to handle fast-paced and high stress situations in the store
• Understand that in times of emergency extra hours and efforts will be required
• Organize and establish priorities in the store with minimal supervision
• Willing to coach and task-manage employees on store operations
• At least 2 years of QSR experienced preferred

At Jersey Mike’s, we offer a sub above – one that’s measured in more than inches or seconds ‘til served.
You shouldn’t give for the accolades or the back pats, or the tax breaks. At Jersey Mike’s, we think you should give for one reason and one reason only: to give. Our culture of giving at Jersey Mike’s is as much a part of our heritage as oil and vinegar. We believe that making a great sub sandwich and making a difference can be one in the same. Every store we open starts by partnering with a charity in the local community. Because the way we see it, a sub’s job isn’t done at simply tasting good. A sub should do good too.
Jersey Mike's Subs -the fastest growing franchise in the country! Come join our fun and positive team.