General Manager

Jersey Mike's Subs; Vacaville (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Jersey Mike's Subs in Vacaville, CA is seeking a Store Manager to lead daily operations and drive guest satisfaction. This role requires strong leadership, a hands-on approach, and a passion for developing a motivated team.

You will manage staffing, food safety, inventory, and cash handling while upholding brand standards. Exceptional communication and problem-solving skills are essential to inspire employees and deliver consistent, high-quality service.

Qualifications

• Strong leadership and people management capabilities.
• Excellent communication and guest service orientation.
• Willing to coach and train staff across shifts.

Responsibilities

• Oversee all in-store operations including staffing, food safety, inventory, merchandising and cash handling.
• Lead by example to build loyalty through guest experience and rewards programs.
• Ensure the store is clean, organized, and functioning efficiently during all hours.
• Implement company procedures with integrity and consistency.
• Communicate effectively with peers, team members, and owners.
• Create a positive, energetic work environment that helps staff reach their potential.

Skills

Leadership

Team management

Customer service

Communication

Training/coaching

Conflict resolution

Job description

We are looking for a Manager to join our team.!

Our perfect candidate must be a true leader, with an unwavering passion for taking care of our team members and guests better than anyone out there. A person who always seeks knowledge and goes above and beyond to obtain results in his/her business. Someone who takes pride in ensuring that our guests receive only the highest levels of quality and service each and every time they visit.

Responsibilities:

• Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling and brand compliance.
• Managers lead by example in following all company directives, such as signing up Shore Point customers, engaging current rewards customers and ensuring the entire team follows suit on a daily basis to assist in growing loyalty base and retention.
• The Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently, keeping them productive and cleaning/prepping during slow times.
• Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity.
• Managers must have excellent communications skills utilizing emotional intelligence, conflict resolution, and self control while communicating with peers, team members, and owners.
• Managers help set the stage for the atmosphere of the team. They foster an efficient workplace bridled with fun, energy, problem-solving, and assist team members to reach their own highest potential in their current position.

Requirements:

• Ability to work a 40+ hour week
• At least 18 years of age
• Must be able to perform, teach and train all aspects of assistant manager, line employee positions, as needed
• Ability to handle fast-paced and high stress situations in the store
• Understand that in times of emergency extra hours and efforts will be required
• Organize and establish priorities in the store with minimal supervision
• Willing to coach and task-manage employees on store operations
• At least 2 years of QSR experienced preferred

At Jersey Mike’s, we offer a sub above – one that’s measured in more than inches or seconds ‘til served.
You shouldn’t give for the accolades or the back pats, or the tax breaks. At Jersey Mike’s, we think you should give for one reason and one reason only: to give. Our culture of giving at Jersey Mike’s is as much a part of our heritage as oil and vinegar. We believe that making a great sub sandwich and making a difference can be one in the same. Every store we open starts by partnering with a charity in the local community. Because the way we see it, a sub’s job isn’t done at simply tasting good. A sub should do good too.
Jersey Mike's Subs -the fastest growing franchise in the country! Come join our fun and positive team.