General Manager

EMERGING BLUE; Tulsa (OK); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to oversee operational standards and lead a sales team. This role involves developing business strategies to meet sales targets, managing inventory, and ensuring customer satisfaction. The ideal candidate will possess strong leadership and communication skills, with a proven track record in retail management. Join a forward-thinking company that values innovation and customer service, and make a significant impact on store performance and team development.

Qualifications

• Minimum 3 years in retail, preferably in management.
• Strong leadership and customer management skills required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Motivate sales team to meet objectives and expand customer base.
• Monitor inventory and order new items as needed.

Skills

Leadership

Customer Management

Sales Strategy Development

Inventory Management

Communication

Interpersonal Skills

Job description

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Job description:

The General Manager is responsible for the operational and organizational standards of the store, while selling and managing a team. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies to meet monthly sales targets. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills with your team.

Responsibilities

• Exemplify excellent service to ensure high levels of customer satisfaction
• Motivate the sales team to meet sales objectives
• Self-source new clients and maintain steady marketing outreach to drive new business
• Create business strategies to attract new customers, expand store traffic, and enhance profitability
• Recruit and oversee new staff when needed
• Provide ongoing training and development for store staff
• Respond to high-level customer inquiries/concerns professionally
• Ensure store compliance with health and safety regulations
• Lead distribution of promotional material, in-store displays, and presentation of current merchandise according to brand standards
• Monitor inventory levels and order new items
• Partner with the Director of Sales to implement sales initiatives and new product launches
• Define and implement sales standard operating procedures
• Develop vendor relationships to support store operations with products and training
• Participate in and delegate store operational duties
• Manage inventory and ensure proper scheduling of store coverage

Requirements

• A minimum of 3 years’ experience in a retail environment, ideally in a managerial role
• Strong leadership and customer management abilities
• Highly driven and motivated with a proven sales track record
• Customer service-oriented with knowledge of basic business management processes
• Excellent communication and interpersonal skills

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management and Manufacturing

Industry

• Retail

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