General Manager

D.H. Pace Company, Inc.; Tucson (AZ); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision

PTO + holidays

Life insurance

401(k) with employer match

HSA and FSA

Voluntary benefits

Employee discounts

Competitive pay

Job summary

DH Pace Company, Inc. in Tucson, Arizona, is seeking a General Manager to lead a growing door business. You will oversee operations, drive profitability, manage budgets, and set strategic direction for service, installation, and sales across multiple buildings.

The role requires strong leadership, financial acumen, and the ability to coach staff, optimize processes, and build lasting customer relationships. This is a hands-on, on-site leadership position with full responsibility for results.

Qualifications

• Five+ years of leadership experience managing personnel, projects, and budgets.
• Proficiency with Windows-based programs and ERP/CRM systems, and strong Excel skills.
• Strong analytical ability to evaluate data, processes, and financial results.
• Technical aptitude for mechanical systems and driving capability.

Responsibilities

• Achieve financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances with full P&L responsibility.
• Recommend operational and sales improvements to increase customer satisfaction and profitability.
• Assist with employee scheduling and provide technical troubleshooting support.
• Conduct audits to ensure staff complete tasks per policies and procedures.
• Utilize division financial reports and metrics to manage daily operations.
• Hire, train, and develop staff with coaching and performance evaluations.
• Lead meetings, set expectations, and hold employees accountable.

Skills

Leadership

Budgeting

P&L management

Sales operations

Tools

ERP/CRM systems

Excel

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

DH Pace Company, Inc. is seeking to hire a General Manager located in Tucson, Arizona. This role will lead a well-established and expanding door business that provides customers with new and replacement doors, as well as repairs to existing doors throughout various buildings.

If you possess a passion for developing staff, enhancing customer service, building and nurturing relationships, and driving effective operational changes that positively impact the bottom line.

POSITION OVERVIEW:

• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions with full P&L responsibility.
• Make informed recommendations for operational and sales procedural/process improvements, implementing changes aimed at increasing customer satisfaction while delivering healthy profit margins and returns on sales that meet or exceed annual financial budgets/forecasts.
• Assist with employee/job scheduling and provide technical/mechanical troubleshooting and problem resolution support.
• Conduct regular audits to ensure staff complete required daily tasks in accordance with the company’s best practices, policies, and procedures.
• Utilize division financial reports (daily, weekly, and monthly) and metrics in the management of daily operations.
• Hire, train, and develop new employees; enhance individual performance through daily coaching, monthly P&L and Scorecard reviews, and annual performance evaluations.
• Effectively lead meetings, set performance expectations, and hold employees accountable.

QUALIFICATIONS:

• A minimum of five (5) years of experience managing personnel, projects, sales, and customer service expectations, as well as operational revenues, expenses, and reporting in a leadership role. Candidates with management experience in the commercial manual, automatic door, and hardware industry, along with strong operational expertise and product knowledge, are encouraged to apply. We will also consider candidates with service provider industry experience, such as HVAC or other construction/building materials businesses, with products sold to end users, installed, and/or serviced at customer sites.
• Proficiency with Windows-based programs and ERP/CRM systems, along with a good understanding of Excel.
• Strong analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback, and other metrics to identify cause/effect relationships, with the ability to isolate key information and assess the impact of process or procedural changes.
• A strong aptitude for technical applications and mechanical systems.
• A valid driver’s license and a good driving record are required.

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What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DH Pace’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.