General Manager

CognITek Group; Town of Springfield (WI); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Annual Bonus

Job summary

A dynamic service management company seeks a strong General Manager for its Springfield location. This role requires excellent leadership and decision-making abilities to oversee daily operations, manage staff, and implement departmental strategies while ensuring cost efficiency. The ideal candidate will have a Bachelor's degree, along with experience in Operations and/or General Management. A competitive salary of $140,000 - $150,000 per year is offered, coupled with an annual bonus and full-time employment.

Qualifications

• Demonstrated experience in Operations and/or General Management in a route-based service industry with P&L responsibility.
• Ability to influence others to perform their jobs effectively.
• Ability to accept responsibility and account for actions.

Responsibilities

• Oversee the location daily operations and facility management.
• Review financial statements and performance data for cost reduction.
• Establish and implement departmental policies, goals, objectives, and procedures.

Skills

Business Acumen

Decision Making

Communication, Oral

Leadership

Sales Ability

Goal Oriented

Coaching and Development

Active Listening

Accountability

Education

Bachelor's Degree

Job description

This range is provided by CognITek Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00/yr - $150,000.00/yr

Additional compensation types

• Annual Bonus
• Direct message the job poster from CognITek Group

Job Overview

We have a challenging opportunity for a strong General Manager in the Springfield MA area reporting to the VP Operations. This individual will plan, direct, and coordinate the operations of the location through strategic and tactical direction. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources within the location.

Responsibilities

• Oversee the location daily operations and facility management in support of company's growth.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Manage staff, preparing work schedules and assigning specific duties.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with Executive members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Plan and direct activities such as service promotions, coordinating with other department heads as required.
• Monitor departments to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
• Develop or implement service-marketing strategies, including advertising campaigns or promotions.
• Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

Qualifications

• Bachelor's Degree (four year college or technical school).
• Demonstrated experience in Operations and/or General Management in a route-based service industry with P&L responsibility.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Decision Making - Ability to make critical decisions while following company procedures.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Accountability - Ability to accept responsibility and account for his/her actions.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: Consumer Services, Facilities Services, and Business Consulting and Services