General Manager

3020 Jersey Mike's Matthews; Town of Charlotte (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

3020 Jersey Mike's Matthews is seeking a General Manager to oversee all aspects of store operations in Charlotte, NY. Responsibilities include managing sales, quality of service, employee training, and inventory orders. The ideal candidate should have a high school diploma, serve safe certification, and preferably 2 years of experience in a quick-service restaurant. Reliable transportation is essential. We offer a dynamic work environment focused on customer satisfaction and leadership development.

Qualifications

• 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.
• Must have reliable transportation.

Responsibilities

• Manage store sales and profit margin.
• Ensure quality of service and customer satisfaction.
• Create employee schedules and place inventory orders.
• Lead employee training and meetings.

Skills

Menu and product knowledge

Effective communication

Ability to thrive in a fast-paced environment

Outstanding personality

Education

High school degree or equivalent

Job description

General Manager Responsibilities

General Managers are responsible for the complete and total management of a Jersey Mike’s store/operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 years QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification – Food Handler
• Must have reliable transportation

Key Competencies

• Excellent menu and product knowledge
• Outstanding personality
• Ability to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Effective communication with guests
• Participation in all Jersey Mike’s training programs
• Reliability in meeting schedule requirements

Compensation

To be discussed