General Manager

3241 Jersey Mike's Ballantyne; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Jersey Mike's Ballantyne in Charlotte, NC is looking for a General Manager to oversee the store's operations. Responsibilities include managing sales, ensuring customer satisfaction, training employees, and inventory management. Applicants should have a high school degree and 2 years of experience in quick service restaurants (QSR). The ideal candidate will possess excellent communication skills, a desire to improve, and reliable transportation. Compensation will be discussed during the interview.

Qualifications

• 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.
• Must have reliable transportation.

Responsibilities

• Responsible for complete management of a Jersey Mike’s store.
• Manage store sales, quality of service, and customer satisfaction.
• Create employee schedules and place inventory orders.

Skills

Excellent menu and product knowledge

Outstanding personality

Ability to thrive in a fast‑paced environment

Effective communication with guests

Reliability in meeting schedule requirements

Education

High school degree or equivalent

Job description

General Manager Responsibilities

General Managers are responsible for the complete and total management of a Jersey Mike’s store/operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 years QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification – Food Handler
• Must have reliable transportation

Key Competencies

• Excellent menu and product knowledge
• Outstanding personality
• Ability to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Effective communication with guests
• Participation in all Jersey Mike’s training programs
• Reliability in meeting schedule requirements

Compensation

To be discussed